Cogito Reports Manager

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Job overview

UCLH is seeking a full time permanent Cogito Reports Manager to join the Business Intelligence Reports team.

The post holder is a senior manager in the reports team, acting as a technical expert for the business intelligence products that the team produces and leading on some BI policy areas. The post holder leads the production of accurate, timely and meaningful business intelligence reports to support decision-making across the entire trust.

UCLH as an organisation is committed to offering flexible working including hybrid working and would encourage candidates to discuss this with the recruiting manager as part of the recruitment process.

Main duties of the job

The post holder will be:
• Responsible for the Trust's Cogito and business intelligence delivery products managed within the Trust's electronic health record system Epic
• Responsible for other core business intelligence delivery products (such as visualisation tools and benchmarking)
• Responsible for operational delivery of the business intelligence reporting governance and prioritisation framework
• Accountable for BI delivery products, external submissions and data management for RNOH as part of the Connect programme
• Accountable for in-Epic BI tools at RNOH as part of the Connect programme
• To lead on the development of complex and sophisticated as well as regular management information reports that support management decision-making, performance, planning and evaluation.

Working for our organisation

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:

• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)

• National Hospital for Neurology and Neurosurgery

• Royal National ENT and Eastman Dental Hospitals

• University College Hospital Grafton Way Building

• Royal London Hospital for Integrated Medicine

• University College Hospital Macmillan Cancer Centre

• The Hospital for Tropical Diseases

• University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.

Detailed job description and main responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Come and be a part of the best NHS trust in England to work for, according to our staff*

UCLH top trust to work at in England - for the second year running! : University College London Hospitals NHS Foundation Trust

*In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England - for the second year in a row.

UCLH top trust to work at in England - for the second year running! University College London Hospitals NHS Foundation Trust.

Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.

Person specification

Knowledge and Qualifications

Essential criteria

• Masters degree level or equivalent professional experience within a healthcare information environment
• Advanced understanding of acute activity recording and reporting, including: waiting lists, A&E, cancelled operations, SUS
• Expert understanding of business intelligence reporting, information analysis and interpretation within acute hospitals

Experience

Essential criteria

• Senior leadership experience in information management role in an NHS or other healthcare environment (doctorate level or equivalent)
• Proven experience of working with relational databases
• Proven experience of using Microsoft BI stack, including SQL Server, Power BI, MS Excel, MS Access
• Proven track record of delivery at a senior level in a large complex service focused organisation, including staff management, change management, and performance management
• Experience of using Epic BI stack, including developing Radar, Slicer Diver, Reporting Workbench contents

Skills and Abilities

Essential criteria

• Detailed and deep knowledge of information analysis and the use of information across the NHS acquired through degree or equivalent experience
• Highly specialist ability to interrogate databases
• Highly specialist Ability to interpret complex data
• Highly specialist ability to convert data to management information
• Advanced use of Power BI
• Advanced use of MS Excel
• Highly specialist ability to independently interpret the requirements of information users and present detailed, complex reports that can be understood by a wide audience.
• Expert ability to design and develop information systems.
• Understanding of data quality issues and how these relate to the organisation as a whole
• Understanding of the Acute Healthcare business environment, particularly relating to income generation and financial planning across the organisation as a whole.
• Ability to produce clear and comprehensive documentation for BI and data transformation processes

Desirable criteria

• Use of R and/or Python for machine learning and predictive analytics

Communication

Essential criteria

• Ability to communicate effectively with staff at all levels
• Excellent Oral and Written Communication Skills
• Ability to train other performance and information staff in the use of information systems
• Ability to communicate on issues which can be complex and multi-stranded.
• Effective leadership of staff

Planning and Organisation Skills

Essential criteria

• Ability to plan, prioritise and meet deadlines
• Ability to take responsibility for own workload

At UCLH, we have a real 'One Team' ethos, and our values - safety, kindness, teamwork and improving, are central to the way we work. This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England.

At UCLH we take equality of opportunity seriously and are committed to being a diverse and inclusive employer, with a culture that creates a real sense of belonging and trust. It is our fundamental aim, to recruit, retain and promote a diverse mix of people who are representative of our local communities. Applications are encouraged from candidates of all backgrounds, cultures, and perspectives to support our world class research, innovation and creativity.

UCLH recognises the benefits of flexible working for staff and has a dedicated policy which allows staff to apply for flexible working right from the beginning of employment. For more information please go to: https://www.uclh.nhs.uk/work-with-us/why-choose-uclh/flexible-working.

We offer our permanent staff an interest free season ticket loan for travel, all our staff have access to free independent and confidential support, large retail discounts, a staff discount platform, cycle to work scheme and on-site accommodation to name a few.

Additionally, UCLH Arts and Heritage's staff wellbeing programme, Creative Comfort, offers a variety of ways to engage with the arts as a member of UCLH staff. You can try out the weekly choir, weekly art club and join the Culture Club for exclusive access to free and discounted tickets for opera, exhibitions, theatre and more.

We recognise, reward and thank colleagues by nominating them for our annual Celebrating Excellence Awards, which are funded by UCLH Charity.

We are also members of www.mytrustbenefits.co.uk/ which offers discounts on high street retail stores, offers on travel deals, and also to take advantage of cash back schemes.

This vacancy may close before the current listed closing date. You are advised not to delay submitting your completed application.

Please note that all correspondence regarding your application will be via email. The emails will be sent to you via TRAC.jobs and not via NHS Jobs, we encourage you to check your inbox regularly.

Please note that if you are at present in a training position on the 2016 new junior doctor's contract and are applying for a Trust doctor role your salary will not be pay protected.

You will be placed on the appropriate point of the Trust Doctor pay scale based on your previous experience.

Please note that if you have not heard from us within 3 weeks of the closing date of the advert to assume that you have not been shortlisted on this occasion.

The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.

Employer certification / accreditation badges

Documents to download

• Job Description (PDF, 576.3KB)
• Functional Requirements (PDF, 262.3KB)
• UCLH Values (PDF, 860.9KB)