Clubcard Proposition Manager

Tesco UK • Shire Park, Kestral Way, Welwyn Garden City • Permanent • Apply by 12-Feb-2026

We create reasons for our 40 million+ customers across the globe to choose more of Tesco more often, through our Clubcard Proposition. This role manages key Clubcard propositions, creating ongoing reasons for customers to engage with Clubcard & Tesco. We want customers to access the best value from Tesco, which in turn drives loyalty to Tesco. We define Propositions as services, products or promises that deliver against a specific customer need. This role works within the Membership and Loyalty team, and works collaboratively across the wider customer and technology teams.

What is in it for you

We're all about the little helps. That's why we make sure our Tesco colleague benefits package takes care of you - both in and out of work. Click Here to find out more!

• Annual bonus scheme of up to 20% of base salary
• Holiday starting at 25 days plus a personal day (plus Bank holidays)
• Private medical insurance
• 26 weeks maternity and adoption leave (after 1 years' service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
• Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing

You will be responsible for

• Lead the development and evolution of Clubcard propositions, ensuring clear insights, customer needs, benefits, and execution across the 6Ps.
• Collaborate with Customer and Technology teams to turn concepts into actionable propositions.
• Maintain visibility of plans across teams, connecting activities to deliver the best customer experience.
• Monitor market trends, loyalty metrics, and competitor activity to identify opportunities and issues proactively.

You will need

• Strong customer focus with previous digital experience and commercial acumen
• Highly collaborative, able to unite cross-functional teams and manage multiple stakeholders effectively
• Strategic thinker with the ability to cope with ambiguity, prioritise, and make insight-led decisions
• Skilled in developing motivating propositions across the 6Ps, crafting brand positioning, and generating engaging concepts
• Excellent communication and storytelling skills, with confidence in analysing data to make clear recommendations

About us

You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we're all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues.

At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.

We're proud to be an accredited Disability Confident Leader, where everyone's welcome. That's why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, click here for more information. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying.