CLM - Senior Manager

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Job description

CLM Lead

Grade: Senior Manager

We are seeking an experienced Contract Lifecycle Management ("CLM") specialist to support of our legal managed services business.

The successful candidate will play a crucial role in working with our client facing teams in architecting and configuring CLM systems and other technologies, collaborating with cross-functional teams to ensure seamless integration and adherence to best practices.

The candidate should have experience preparing business requirements documentation, leading design workshops, coordinating offshore teams in the execution of the build and configuration of technology solutions and have a sound understanding of industry best practice.

Ideal candidates will be able to demonstrate experience in working with commonly used CLM technologies.

Responsibilities:

• Lead the design and configuration of CLM systems ensuring alignment with business requirements and industry best practices.
• Actively manage on-shore and off-shore resources who will be involved in the configuration and testing.
• Work with our legal subject matter experts to develop and implement standardised templates, clauses, and document management processes considering any client specific requirements.
• Collaborate with cross-functional teams across KPMG including legal, IT, risk and other stakeholders, to gather requirements, define workflows, and ensure systems integrate seamlessly within a wider eco-system of technology solutions.
• Work closely with clients and client engagement teams in the deployment of service offerings in collaboration with KPMG's senior stakeholders.
• Oversee the configuration of system settings, user roles, access controls, and approval workflows to ensure data integrity, security, and compliance with relevant regulations and policies.
• Provide subject matter expertise and guidance to other teams on the effective utilisation of the CLM system, including training and knowledge transfer.
• Continuously evaluate and improve functionalities, performance, and usability based on user feedback and evolving business needs.
• Work closely with a wider team of solution owners, architects, engineers and legal technologists to ensure alignment with KPMG's broader global technology roadmaps, strategy and integrations.
• Ensure quality assurance and testing processes are developed, deployed and continuously improved and managed.
• Stay up-to-date with industry trends, regulatory changes, and emerging technologies related to contract management and legal technology.
• Manage stakeholder relationships and communicate effectively with senior leadership.

Qualifications and Experience:

• Undergraduate degree required with a background in Legal or Legal Technology.
• A minimum of 7 to 10 years of experience in configuring and implementing Contract Lifecycle Management (CLM) systems or related legal technology solutions.
• Experiencing of working in a "Big Four" or large consulting practice is preferable but not essential.
• Strong understanding of contract management processes, including drafting, negotiation, execution, and post-execution management.
• Expert in configuring and customising CLM systems, with experience in workflows, templates, and automation.
• Excellent analytical and problem-solving skills, with the ability to translate business requirements into technical solutions.
• Strong project management skills, with the ability to manage multiple initiatives and prioritise tasks effectively.
• Exceptional communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders at all levels.
• Proven ability to work in a fast-paced, dynamic environment and adapt to changing priorities and requirements including being able to work both autonomously and as part of the wider team.
• Keen attention to detail and a commitment to quality and accuracy.
• International experience is preferred but not essential.