Clinical Team Manager
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Mersey Care NHS Foundation Trust celebrates diversity and promotes equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees. We believe that everyone has the right to be treated with dignity and respect.
We take positive action to support disadvantaged groups and also particularly encourage applications from ethnic minorities, disabled and LGBTQIA+ people that are under-represented in our workforce. Furthermore we welcome applications from reservists and ex-armed forces personnel as we recognise the benefits of the values, skills, training and experience that they bring to their work with us. We encourage all applicants to share their equality information with us.
Job overview
We are looking for a Clinical Team Manager that is committed, innovative, and has the vision and leadership skills to lead our Southport CORE24 service.
You will lead a multidisciplinary team working to ensure that Southport General Hospital is supported in the effective assessment and treatment of service users with mental health issues. This will include providing responsive, emergency assessments within the A&E Department as well as mental health liaison to the wards.
We are looking for an individual who is passionate about urgent mental health care, with a desire to continually improve what we do.
Main duties of the job
In this position you will play a key role in leadership and continued development of the service, working closely with the leadership team as well as developing relationships with key figures from the acute Trust. The role will include:
Assist in the development and implementation of integrated care pathways
Work in a professional and collaborative manner with the multi-disciplinary team.
Participate and promote positive intra-agency working.
Support the formulation and implementation of clinical and operational practices and procedures.
Participate in the recruitment, selection and induction of new staff
Assist in the management and coordination of all services delivered to the service user
Ensure effective processes of communication are established, maintained and regularly evaluated within designated team
Provide performance information, analysing to ensure patients are receiving timely access to services
Working for our organisation
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.
Detailed job description and main responsibilities
Assist in the development and implementation of integrated care pathways, including appropriate service user referrals and models of care.
Participate in case supervision to monitor clinical standards of service user care and documentation.
Participate in regular clinical supervision as per Trust policy.
Ensure the clinical environment is conducive to promote service users health, safety and well being, thereby preserving and respecting each service user's personal dignity, privacy, religious and cultural beliefs.
Ensure record keeping in accordance with professional and Trust standards.
Work in a professional and collaborative manner with the multi-disciplinary team.
Participate and promote positive intra-agency working.
Participate in the referral process, including the assessment of patients in accordance with the agreed care pathway and the completion of quality reports, where appropriate.
Responsible for the assessment of care needs and the development, implementation and evaluation of programmes of care without supervision and act as care co-ordinator, as required.
Participate and assist in setting standards of service user care based on sound research findings.
2) MANAGERIAL
Deputise for the Operational Manager, as required.
Undertake delegated responsibilities as agreed with Operational Manager.
Support the formulation and implementation of clinical and operational practices and procedures, as appropriate.
Participate in the recruitment, selection and induction of new staff
Participate the team's emergency self-harm rota requirement based on service needs
Assist in the management and coordination of all services delivered to the service user within the clinical.
Support the implementation, monitoring and updating of an operational policy and philosophy for the clinical area
Ensure the principles of clinical governance are incorporated in service delivery in maintaining a high quality service based on agreed clinical standards
Ensure that service users are cared for within the confines of their respective Mental Health Act status and adhere to the requirements of the MHA 1983 and the corresponding Code of Practice. This may include liaison with the home office for restricted service users
Ensure adherence and implementation of Effective Care Coordination
Ensure that Trust policies and procedures are adhered to
Assist in the development of local protocols to ensure a high standard of service delivery is achieved and maintained
Support the process of staff participation in the formulation of new ideas/suggestions to improve service user care and service delivery
Provide effective leadership within the designated team
Provide statistical information as required
Assist in the maintenance and updating of the team's equipment inventories and service schedules. Ensure regular servicing, maintenance, repair or replacement, as required, adhering to Health & Safety, COSHH and Medical Devised Agency regulations
Ensure effective processes of communication are established, maintained and regularly evaluated within designated team
Assist in the investigation of complaints and incidents at team level in accordance with Trust policy
Participate in Serious Untoward Incident investigations/reviews, as required
Coordinate utilities, equipment and services and report/refer issues to respective managers, where necessary
Provide relevant staff with the necessary management supervision regarding the coordination and delegation of duties to ensure a comprehensive and consistent delivery of care is maintained
Ensure that the practice of the clinical area adheres to the Trust's policies and procedures
Participate in managerial supervision
Appropriate participation in managing performance of staff, as required
Appropriate participation in managing attendance of staff, as required
Person specification
Skills
Essential criteria
- Effective leadership qualities and management styles
- Ability to utilise assessment skills and tools effectively
- Ability to communicate in a variety of settings
- Ability to formulate relevant reports
- Delegation and coordination
- Clinical management supervision
- Ability to work to prioritise and work to deadlines
- Mentorship skills and record keeping
- Flexible approach/creative thinking
- IT skills
- Ability to travel in the course of performing duties.
- Commitment to effective teamwork
- Good time management
- Flexible approach to working
- Resource and budget management
Desirable criteria
- Project Management
- Presentation skills
Experience/Knowledge
Essential criteria
- Management and supervision of staff
- Effective team working within a multi-agency framework
- Managing complaints/compliments
- Effective change management
- Positive leadership of a team
- Demonstrate experience of problem solving approaches
- Audit and research practices relevant to clinical area
- Assisting with effective budgetary management
- Evidence based and experience of reflective practice
- An understanding of the needs of young people with mental health problems
- An understanding of the children's agenda including relevant legislation and initiatives (Mental Health Act, Children's Act, NSF, ECM)
- Commitment to child/young person centred service delivery
- Effective Care Coordination
- Child Development
- Up to date clinical knowledge relevant to the care environment
- Audit and research methods
- Clinical / managerial supervision
- Safeguarding children guidelines
Desirable criteria
- Wider range of statutory and non statutory services to young people
- Risk management training
Qualifications
Essential criteria
- Master level qualification or equivalent level of experience
- Up to date Professional Registration (to be maintained), e.g. RMN, RNLD, OT, SW and current professional registration
- Recognised clinical training in an area pertinent to CAMHS (e.g. Family Therapy, CBT, child psychotherapy)
Values
Essential criteria
- Continuous Improvement
- Accountability
- Respectfulness
- Enthusiasm
- Support
- High professional standards
- Responsive to service users
- Engaging leadership style
- Strong customer service belief
- Transparency and honesty
- Discreet
- Change oriented
Please ensure you check the email account from which you apply for all correspondence. All information regarding your application will come from apps.trac.jobs not NHS Jobs.
Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview.
As a Disability Confident Employer, we offer a guaranteed interview scheme for applicants who consider themselves to be disabled who meet the minimum (essential) criteria for the role in the person specification. If you would like your application to be considered under the Trust's guaranteed interview scheme you can indicate this in the personal information section of your online application form.
Should you require a reasonable adjustment to our recruitment process please email recruitment@merseycare.nhs.uk to ensure that measures can be put in place to support you.
We reserve the right to close any vacancy earlier than advertised in exceptional circumstances once we have received a high volume of applications.
The Trust expects all post holders who require an enhanced DBS for their role subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £16 per year and maintain registration. Trans applicants who require a DBS check and do not want to reveal details of their previous identity can contact the DBS Sensitive Applications Team (01516761452 or email sensitive@dbs.gsi.gov.uk) with their application number once they have completed their DBS application form. The team can prevent any previous identity showing on the DBS Certificate, unless the applicant has a conviction under their previous details in which case this will need to be disclosed.
Flexible working requests will be considered for all roles.
Please be advised that the use of Artificial Intelligence on applications is monitored and if you choose to use this, you must declare this on your application form.
Employer certification / accreditation badges
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
- Job Description & Person Specification (PDF, 398.5KB)
- OH Risk ID (PDF, 152.4KB)
- A Great Place to Work (PDF, 2.1MB)
- Our People Promise and Charter (PDF, 5.8MB)
- Employee Benefits (PDF, 950.7KB)