Clinical Research Communications and Digital Senior Administrator

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Detailed job description and main responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification :-

o Update website content on a regular basis ensuring it remains relevant and up to date, working with relevant stakeholders. Work with the Trust Digital Manager and Head of Digital to develop new web pages to highlight key infrastructure.
o Drive awareness of key research breakthroughs to trigger timely content development that drives the thought leadership agenda. Develop strong professional relationships with clinical and research staff.
o Amend and repurpose press releases published to the main websites of The Royal Marsden and the ICR to include on the NIHR BRC website, in addition to drafting independent news articles.
o Develop content for impactful BRC and CRF social media campaigns working closely with The Royal Marsden Social Media Manager.
o Understand and apply agreed editorial and brand guidelines to all copy and imagery in order to maintain a high standard for all content published.
o Work with The Royal Marsden in-house videographer to coordinate the production of video content when necessary.
o Working with the Trust Digital Manager and Head of Digital, assess engagement metrics for the BRC website and social media channels and make recommendations to improve engagement.

Person specification

Education/Qualifications

Essential criteria

• Degree qualification.
• Commitment to continued professional development.

Desirable criteria

• Science background.
• Communications (digital, marketing, public relations) qualification.

Experience

Essential criteria

• Experience writing content with the ability to translate scientific information for a lay audience and to tailor messages to different audiences
• Experience of planning, producing and publishing content across digital channels, including working with content management systems and social media channels.
• Experience of working effectively in a cross matrix, complex organisation.
• Experience of working effectively with a wide range of stakeholders.

Desirable criteria

• Experience in working in a science, academic or a research-focused NHS environment
• Experience in organising public events, seminars, interviews, conferences and workshops to drive engagement.

Skills/Abilities/Knowledge

Essential criteria

• Strong writing skills, able to adapt tone and content to a variety of different audiences and platforms.
• Good technical understanding with the ability to pick up new tools quickly
• Strong written accuracy, editorial and proofreading skills and great attention to detail
• Able to analyse and interpret quantitative and qualitative data to inform future communications activity.
• Excellent interpersonal skills to facilitate liaison with a broad range of internal and external stakeholders, including experienced scientists and clinicians.
• Highly organised, with strong planning skills and the ability to prioritise own workload.

The Royal Marsden values diversity and is committed to the recruitment and retention of underrepresented minority groups. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities.

As a Disability Confident Employer, we are working to create a workplace that enables all staff to reach their full potential. We are committed to this because we know that greater diversity and inclusion will lead to an even greater positive impact for the people we serve.

Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. We advise you to submit your application as early as possible to prevent disappointment.

All applicants will be contacted by email to the address supplied on your application. Applicants are advised to check their email accounts regularly and to ensure that email filters are set to allow our emails.

Flu Vaccination - What We Expect of our Staff

At The Royal Marsden we have an immune compromised patient population who we must protect as much as we can against the flu virus. Each year, seasonal flu affects thousands of people in the UK. Occurring mainly in winter, it is an infectious respiratory disease capable of producing symptoms ranging from those similar to a common cold, through to very severe or even fatal disease.

The wellbeing of our staff and patients is of the upmost importance to us, and it is the expectation of The Royal Marsden that all patient-facing staff have an annual flu vaccination, provided free of charge by the Trust.

Employer certification / accreditation badges

Documents to download

• Job Description and Personal Specifications (PDF, 736.3KB)
• Job Features Form (PDF, 128.6KB)
• Royal Marsden Trust Values (PDF, 715.5KB)
• Workplace Wellbeing and Rewards Guide (PDF, 1.2MB)