Clinical Project Manager
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Detailed job description and main responsibilities
DUTIES AND RESPONSIBILITIES
KEY RESPONSIBILITIES
• To lead and engage others in clinical Quality Improvement initiatives
• To identify and achieve key performance indicators relating to the post
• To work alongside stakeholders to deliver on a range of projects
• To retain oversight and responsibility for using the QICA methodology in service development, audit and evaluation.
• Ensure a coherent, shared and integrated approach between different disciplines and where applicable work collaboratively with other services
• To be accountable for quality service delivery and the improvement of
COMMUNICATION AND RELATIONSHIP SKILLS
- Provides and interprets complex information, including of a sensitive nature. Reports on performance management relating to targets and operational activities, namely those relating to service development and quality improvement
- Delivers training on complex processes and technologies relating to service development initiatives
- Uses highly developed negotiation and communication skills to navigate difficult conversations, meetings and operational challenges
- Co-ordinates and communicates across multiple disciplines/services/agencies
PLANNING AND ORGANISATIONAL
- To develop, lead and organize the management and meetings associated with quality improvement
- To disseminate outcomes of projects locally and within the wider professional communities
- To support and engage staff in the undertaking of service development projects
- Provide leadership in the context of service development
- To manage own workload under the supervision of the Centre Manager, delegating responsibilities for specific tasks to administrators, practitioners and other professionals as required
- To be visible to all staff, patients and carers to be able to respond to requests for project support.
- Provide professional advice and guidance at a senior level within the service group.
- Contribute to service planning and development inline with the Trust's strategic objectives
- Participate in and initiate working groups within the Trust using projects to drive policy formation and change
ANALYTICAL AND JUDGEMENTAL SKILLS
- Establish appropriate methodologies to produce complex data that can be used to affect change/development
- Identify relevant information/metrics/performance indicators relating to local and trust quality targets
- Develops complex strategies and evaluation processes that facilitate comparisons of a range of options relating to service delivery
- Uses incidents and route cause analysis to identify trends and translates this into corrective and preventative actions
- Identifies opportunities for development
RESPONSIBILITY FOR PATIENT/CLIENT CARE
• To ensure the radiotherapy and SACT services deliver high quality evidence-based care to all patients.
• Keeps up to date with contemporary trends in treatment deliveries and patient care
• Demonstrate personal and professional skills, including emotional intelligence which can be adapted to the needs of a diverse range of adult cancer patients
RESPONSIBILITY FOR POLICY/SERVICE DEVELOPMENT
• Conforms with trust governance in relation to service development and policy writing
• To be accountable for adherence of staff to relevant policies in relation to service development and QICA processes
• To lead/participate in project management and service development and to implement outcomes in line trust policies
• Work alongside governance teams to monitor and co-ordinate the implementation of policies and systems
• Advanced knowledge and skills in the use of digital systems to create methods of collecting evidence and presenting.
• Ensure policies are conformed with through appropriate training and education
• Support radiotherapy and SACT leads in the implementation of clinical improvement work.
• Author and contribute the development of protocols, standard operating procedures and/or clinical guidelines driven by project outcomes and evidence-base.
RESPONSIBILITY FOR FINANCIAL AND PHYSICAL RESOURCES
• Works with the Centre Manager to identify financial implications of any project during the planning phase and monitors associated budgets
• Ensures trust policy is complied with in regard to procurement of resources relating to projects and that costs are justified
• Ensures tracking and maintenance of resources associated with projects under their management
• Contributes to the development of business cases where required
RESPONSIBILITY FOR HUMAN RESOURCES
• No direct line manager responsibility but will support and train radiographers, nurses and clinical support workers in the context of their involvement with service development projects
• Coordinate with the centre manager and service leads regarding availability of staff to support with projects
RESPONSIBILITY FOR INFORMATION RESOURCES AND ADMINISTRATIVE DUTIES
• The post holder will record personally generated information and ensure a system is in place- compliant with best practice in data management and Trust policies- to record, collate, process and store information on projects and associated data
• The post holder will maintain departmental databases as appropriate according to radiotherapy and SACT processes and may assist in the proposal, development, implementation and training of these processes.
• Collates, interprets and presents data and information from clinical and administrative processes, ensuring this is adapted to the target audience
• Will generate reports, project write-ups and presentations
• Facilitates the sharing of project outcomes with the wider scientific community, nationally and internationally.
Person specification
Qualifications
Essential criteria
- Degree level qualification associated with an allied health professional role.
- Holds a MSc or postgraduate level qualification with specialist knowledge of radiotherapy, SACT or project management (or equivalent experience)
Desirable criteria
- CPD with a focus on service development in a clinical setting
- Additional relevant qualifications e.g. ECDL, ICH-GCP,.
- Formal project management qualification
- Leadership and management qualification
Experience
Essential criteria
- Clinical experience in an oncology service
- Demonstrates involvement in successful delivery of change, development and performance in a clinical setting
- Mentorship training or experience
- Demonstrates experience in developing methodology for audit, service evaluation or research in a clinical setting
Desirable criteria
- Experience of working in radiotherapy and/or SACT services.
- Experience of leading clinical projects and/or service development
Skills
Essential criteria
- Able to lead and delegate a range of disciplines
- Able to effectively communicate information to senior managers, staff, patients, carers and where appropriate, external agencies
- Possesses negotiating, persuasive, motivational and reassurance skills.
- Emotional intelligence
- Strong oratory and presenting skills
- Can perform complex problem solving
- Ability to utilise QICA methodology in service development and change management
Desirable criteria
- Able to translate trust/service level strategic objectives into local departmental projects
- Able to translate outcomes of projects into abstract/scientific paper and facilitate national/international sharing within professional communities.
Knowledge
Essential criteria
- Knowledge of relevant legislation, theory and policies relating to oncology services
- Demonstrates awareness of appropriate methodologies
- Clear knowledge of risk management
- Clear knowledge of change management and leadership
- Expert knowledge of the principles of radiotherapy and/or SACT, applied to all aspects of the pathway
- Understands how to motivate and a lead a team toward objectives
- Good knowledge of other relevant legislation, guidance, and national working parties in radiotherapy/SACT
Desirable criteria
- Knowledge of SACT and/or radiotherapy workflows and organisational structure
- Knowledge of how to disseminate findings of projects nationally and internationally
- Awareness of current trends in radiotherapy and/or SACT
Values
Essential criteria
- Ability to demonstrate the organisational values and behaviours
The closing date for this post may be extended if there are insufficient applicants or brought forward if there is a high volume of applicants.
Application Information - If you have not heard from us within four weeks of the closing date, I regret that on this occasion your application will have been unsuccessful.
Sponsorship Information - We are an approved sponsoring organisation. Applications will be considered from applicants requiring sponsorship alongside all other applications. Please be aware, not all roles are eligible for sponsorship. You can review the list of eligible role and requirements on the government website.
Pre-Employment Checks - To confirm your suitability for the role, we will carry out pre-employment checks in line with NHS Employment Check Standards. These include:
- Identity verification
- Right to work check
- Disclosure and barring service (DBS)/Criminal record check (dependent on role, payment of this will be the applicants responsibility)
- Professional registration and/or qualification check
- Occupational health assessment
- Employment history and reference validation
All applicants external to The Christie NHS Foundation Trust will be required to provide their HMRC employment history to cover the most recent three years employment. This information will used to validate employment history and references.
If you require sponsorship, we will assess your eligibility based on current government guidance. If the role is not eligible and you cannot demonstrate your right to work, your conditional offer may be withdrawn.
✓ If You're Offered the Role - you will be agreeing to The Christie NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job information will also be transferred into the national NHS Electronic Staff Records system. Please note, all communication regarding your application will be made via email, please ensure you check your junk/spam folders as emails are sometimes filtered there.
The Inter-Authority Transfer (IAT) process is a critical and beneficial component of ESR and will form part of the recruitment process. In the event that you are successful following interview your previous NHS employment data, if applicable will be transferred from your current / most recent employer.
Sponsorship Information - We are an approved sponsoring organisation. Applications will be considered from applicants requiring sponsorship alongside all other applications. Please be aware, not all roles are eligible for sponsorship. You can review the list of eligible role and requirements on the government website.
No Smoking Policy - You should be aware the Trust operates a No Smoking Policy and therefore employees are not permitted to smoke at work.
Additional Information - We want to ensure that everyone who works at the Christie or uses our services is welcomed, valued and treated with dignity and respect. The Christie values diversity and is committed to ensuring equal opportunities for all and fair representation across the organisation at all levels. In support of these commitments, we particularly welcome applications from Black, Asian and other ethnic minority people and people with disabilities for this post. Appointment will be only on merit.
We are committed to creating a balanced and diverse workforce. As such we welcome and encourage applications from people of all backgrounds. Together we will foster inclusion and tackle inequity and health inequalities in cancer care.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.
The Christie NHS Foundation Trust is committed to the highest standards of ethical conduct and integrity in all our activities. We have a zero-tolerance approach to modern slavery in any of its forms, including slavery, servitude, forced or compulsory labour, and human trafficking. We are fully committed to acting ethically and with transparency in all our business dealings and relationships, and to implementing and enforcing effective systems and controls to ensure modern slavery is not taking place anywhere in our organisation or supply chains.
Employer certification / accreditation badges
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
- Job Description And Person Specification (PDF, 271.0KB)
- The Christie Values and Behaviours (PDF, 919.5KB)
- Strategy Brochure (PDF, 1.0MB)
- Travel to The Christie (PDF, 3.8MB)