Clinical Lead/Deputy Manager

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Join us at an exciting time for Barnet, Haringey and Enfield Mental Health NHS Trust and Camden and Islington NHS Foundation Trust. After three years working in Partnership, we are due to create a new Trust, to be known as the North London NHS Foundation Trust on 1 November 2024, subject to Secretary of State approval. Join us to be part of the North London Way as we:

• Collaborate at every level by living our Values to create the right conditions for us all to work together
• Develop our new Trust culture, to help make our new Trust a great place to work and to receive great care
• Empower our teams to lead the planned improvements in our services, by skilling them and giving them the tools to make the changes
• Focus on delivering excellence at every level to improve our performance and ensure consistently high quality care across all our services
• Ensure that research, Quality Improvement and technology lead the way and are embedded in our services
• Take a trauma informed approach to everything we do

We look forward to welcoming you to the new North London NHS Foundation Trust, where we work in the North London Way to deliver: Better Mental Health, Better Lives, Better Communities.

Our new trust website is: Home | North London Mental Health Partnership

Job overview

The Enfield CRHTT is a 24 hour per day, 7 day per week service which provides urgent care
for people experiencing mental health crisis as an alternative to hospital admission. The
team views crisis as meaningful, a crossroads in someone's life. We draw on several
different models to understand this including family/systemic perspectives and the recovery
model. The CRHT is crucial in delivering urgent crisis resolution assessments and treatment
for service users by assessing their needs and caring for them in the least restrictive
environment. The service will also ensure effective gatekeeping of all service users referred
to the service for admission to Hospital. The post holder will ensure a high-quality
responsive service to service users and referrers.
The Enfield CRHTT is in the process of delivering an ambitious development program. This
includes gaining accreditation through the Royal College of Psychiatrists Home Treatment
Accreditation Scheme (RCPsych HTAS). The Team has also in the past year taken over the
management of the Suffolk Crisis Prevention House based at Palmers Green in Enfield.
The Clinical Lead/Deputy team manager post is central to delivering development and
effective operational management of the CRHTT.

Main duties of the job

Managerial/administrative
• To manage the single point of contact of referrals for people who are in mental health
crisis within the London boroughs of Barnet Enfield and Haringey.
• Participate in the recruitment, selection & retention of staff.
• Managing CRHTT roster to ensure CRHTT is adequately staffed from within agreed
establishment.
• Assist team manager with line management and budgetary responsibility for
clinicians and admin staff working in CRHTT.
• Be responsible for effective clinical and managerial communication systems to, from
and within the CRHTT.
• Ensure effective Triaging and screening of referrals and management of
inappropriate referrals.
• Provide expert clinical leadership to ensure a high standard of service to referrers
and guidance to CRHTT.
• Work Closely and alongside all trust inpatient wards, DIT, Patient Flow, Psychiatric
Liaison Teams and community services to ensure the best use of resources.
• Work in partnership with the Internal Teams across the Trust as well as external
referrers
• Liaising with professional external referrers and developing relationships e.g., GP's,
police etc

Working for our organisation

Why choose to join the Partnership?

• We believe that by working together, our two Trusts can achieve more for the residents of North Central London and our patients than we can by working apart.

• Deliver the best care using the most up-to-date practise in supporting those with mental health illnesses.

• Transforming and creating a positive environment for our service users, staff and visitors.

• Creating and working together to become a great place to work for all our staff.

• We offer flexible working, a wide range of health and wellbeing initiatives, NHS Pension and so much more.

• Generous Annual Leave Allowance

• NHS Discounts in a large variety of retail stores and services.

• We have excellent internal staff network support groups.

The postholder will need to be comfortable working in an environment of complex matrix management arrangements and will at all times behave and align with our Trusts' values and cultural pillars:

• We are kind

• We are respectful

• We work together

• We keep things simple

• We empower

• We are proudly diverse

In order to meet the needs of the new Partnership services you may be required from time to time to work at different locations to your normal place of work.

Detailed job description and main responsibilities

The post holder will work closely with the Team Manager to maintain the day to day running
of the service, providing senior clinical input and support to the team, playing a key role in
building internal and external interfaces with the Acute Inpatient wards, Psychiatric Liaison
Teams, the AMPH service, Core Teams, the MHCAS , and contributing to the ongoing
development of the Crisis Telephone Service to further improve patient experience and
outcomes.
As a Clinical Lead/Deputy Manager, you will provide and develop a working environment
and culture of trust, openness and effective team working, which fosters high morale,
commitment and optimum performance among all staff and promotes their well-being,
professional and personal development in line with service needs.

Person specification

Education

Essential criteria

• Registered with NMC as RMN, or Dip SW, or registered with HPC
• Mentorship qualification or equivalent

Skills

Essential criteria

• Ability to communicate effectively with patients and their carers
• Excellent Customer Care skills
• Ability to organise and prioritise own and others workload to balance clinical and other service priorities
• Ability to show leadership and co -ordination

Experience

Essential criteria

• Significant experience working within Mental Health Services
• Experience of working in a multi -cultural environment and of involving users and carers ensuring culturally sensitive practice
• Experience of identifying, initiating, implementing and managing effective practice
• Knowledge of a full range of therapeutic skills and approaches

References will be required to cover your last 3 years of employment/training. One has to be from your current or most recent employer and the others from your previous employer. The references should be from persons with management responsibility or HR.

If you have been unemployed for a period of four years or more, please give the details of your last employer and one character referee of your choice (not members of your family). If more applicable, references will be requested from your teacher or head of faculty. Please ensure you provide full contact details.

Vacancies that are advertised as Fixed Term Contracts will also be available as secondment opportunities for substantive internal staff.

Please be aware that your documents eg. Passport/NI Card, will be electronically scanned using Home Office accredited Verification System.

Due to the high number of applications that are received for some posts, we will close vacancies before the stated closing date once the first 50 applications are received. Therefore, please apply as soon as possible.

All non-medical posts with the Trust are subject to a probationary period of six months, during which time you will be required to demonstrate to the Trust's satisfaction, your suitability for the position in which you will be employed.

Should you not hear from us within three working weeks of the closing date for this post, then regretfully in this instance, you have not been shortlisted.

By applying for this role, you accept in the event you are successful that your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which is aimed at improving efficiencies within the NHS both to make costs savings for NHS organisations but also to save you time when your employment transfers.

Employer certification / accreditation badges

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

• Job Description (PDF, 385.2KB)
• Person Specification (PDF, 385.2KB)
• Functional Requirement Form (PDF, 258.0KB)
• Applicant Information Pack (PDF, 1.6MB)