Clinical Governance & Quality Improvement Manager

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

About us

The School of Biomedical Engineering & Imaging Sciences is part of King's College London's Faculty of Life Sciences and Medicine. It operates a portfolio of specialist clinical imaging services (cardiac and perinatal MRI and PET scanning) to approximately 15,000 patients a year at Guy's and St Thomas' NHS Foundation Trust (GSTT). In partnership with GSTT's Clinical Imaging & Medical Physics (CLIMP) Directorate, these King's College London services are accredited in accordance with the Quality Standard for Imaging (QSI) 2021, and share the same exemplary clinical governance standards.

About the role

We are seeking a highly organised and experienced individual to support the clinical governance and quality improvement agenda for the clinical imaging services delivered by the School at GSTT. This post requires an individual with previous experience of working in an imaging delivery (e.g. radiography) and/or clinical governance role in a busy acute hospital, with a proven track record of successfully implementing change.

The post holder will work closely with a wide range of stakeholders, including the School Director of Clinical & Research Imaging Operations, Clinical Leads, Service Managers, Superintendent Radiographers and Medical Physics Leads to provide support to implement comprehensively the principles and practice of clinical governance. This covers the systems and processes for monitoring and improving services, through to the outcomes of complaints, incidents and patient experience including user and public involvement. The post holder will support risk and incident management, patient complaints and feedback, audit, and clinical effectiveness programmes, and will be responsible for reviewing and monitoring staff education and training, and compliance with document quality and control processes and use of information. They will have a key role in monitoring and implementing the quality management systems used by the School's imaging services to support their QSI accreditation and compliance with GSTT and School standards.

The post holder will liaise closely with the CLIMP Clinical Governance Manager and will be expected to work effectively with other GSTT Directorates and Governance teams, risk management, complaints and litigation, patient advice and liaison service (PALS) and quality assurance colleagues, and external agencies, as required. They will also engage with the School's wider research governance and patient and public involvement, engagement and participation teams.

The role is based in School space at St Thomas' Hospital. On-site attendance will be required, with limited scope for home working.

This is a full time post, and you will be offered an indefinite contract.

About You

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

1. Minimum level 6 qualification in a relevant subject (e.g. Bachelor's Degree)
2. Substantial work experience in relevant imaging delivery (e.g. radiography) and/or clinical governance post, including managerial experience or qualification
3. Authoritative knowledge and practical experience of deploying the principles and practice of clinical governance and relevant systems to improve clinical practice
4. Good understanding, based on direct work experience, of the NHS and how it is changing, including the Patient Safety Incident Response Framework
5. Excellent spoken and written communication and IT skills that show attention to detail and high standards of accuracy, and strong interpersonal and influencing/behavioural skills to build a strong network to support the delivery of services.
6. Ability to be flexible and to look beyond existing structures and ways of working to produce more effective and innovative service delivery and partnerships.
7. Ability to collaborate constructively with internal and external partners to create the conditions for successful partnership working.

Desirable criteria

1. Level 7 qualification in a relevant subject (e.g. Master's Degree)
2. Experience of managing conflict and difficult situations and knowledge of a wide range of problem-solving techniques
3. Experience of managing document control and data analysis platforms (e.g. Sharepoint sites, Power BI)

Full details of the role and the skills and experience required, can be found in the attached job description which provided on the next page.

Further information

We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community.

We are committed to working with our staff and unions on these and other issues, to continue to support our people and to develop a diverse and inclusive culture at King's.

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

To find out how our managers review your application, please take a look at our ' How we Recruit ' pages.