Client Services Director

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Overview / About us

Lumanity is dedicated to improving patient health by accelerating and optimizing access to medical advances. We partner with life sciences companies around the world to generate evidence to demonstrate the value of their product, translate the science and data into compelling product narratives, and enable commercial decisions that position these products for success in the market. We do this through strategic and complimentary areas of focus: Strategic Consulting & Insights, Value, Access & Outcomes, Medical Strategy & Communications, and Real-World Evidence.

Responsibilities / Position overview

We are seeking a business development and market research professional to join our Insight team as our Client Services Director. We are passionate about client engagement, achieved by the relationships we build and the in-depth market research methods we use, which enable us to provide actionable insights. Our collaborative approach coupled with the exceptional talents of our growing organization, offer a unique experience and career within healthcare.

The Client Services Director will be responsible for identifying and converting new business opportunities by expanding on current accounts. As the Client Services Director, you will focus on account planning for growth within our key accounts and build strong relationships to ensure repeat business. This role will take responsibility for the strategic direction, growth and development, and delivery standards on various accounts and work closely with the Account teams to plan development and growth and achieve targets.

Qualifications

• Experienced in pharmaceutical, healthcare market research across methodologies
• Proven business development success
• Client relationship driven and the ability to secure strong revenue wins year over year
• Key account growth and ownership experience
• Collaborative working style internally and externally

Benefits

• Competitive salary
• Bonus
• Pension
• Private Healthcare
• Dental Insurance
• Enhanced eye care
• Electric Car Scheme
• Holiday that increases with tenure
• Option to buy / sell holiday annually
• Staggered working hours

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