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Client Onboarding Senior Associate

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Since our launch in 2015, we've lent over £10bn to ambitious entrepreneurs up and down the UK. That's led to the creation of over 40,000 new jobs and over 29,000 new homes - and we're not about to stop there. We're dedicated to helping trailblazing businesses thrive and our Client Onboarding team are integral to our growth.

This is a fantastic opportunity to join a fast-paced, growing bank with a reputation for doing things differently. We don't want another cog in the machine, we're looking for self-starters and bold thinkers who want to pave their own career paths and are passionate about supporting the UK's best and brightest businesspeople.

We're seeking a future team member to join our Client Onboarding function! As a Client Onboarding Senior Associate, you'll be responsible for onboarding clients whilst adhering to regulatory requirements and ensuring a smooth and exceptional client experience.

Are you ready to step up to the challenge?

Responsibilities:

    • Undertake AML CDD reviews and risk assessments on both new to bank and existing customers.
    • Manage the AML CDD portion of commercial business loan origination /Business Banking account set up.
    • Communicate & Collaborate effectively with customers of Oak North and internal stakeholder to ensure we are delivering Customer Delight.
    • Manage customer expectations through effective communication skills whilst also ensure we are working at speed and maintaining Momentum.
    • Operate in line with the Bank's Risk Management framework and relevant risk and compliance policies and procedures, ensuring appropriate and timely escalation of any concerns to their line manager.
    • Mentor/supervise junior members of the Client Onboarding Team
    • Identify areas for improving processes to deliver improved efficiency
    • Carry out BAU / ad hoc administrative tasks.

Requirements:

    • Experience working in the financial service sector (ideally in commercial lending or banking) minimum of 5 years' experience.
    • Working knowledge of unpacking complex corporate structures with connections to non-transparent jurisdictions including Trusts and funds in overseas jurisdictions (BVI, Channel Islands, Cayman Islands etc);
    • Carry out tasks independently
    • Excellent understanding and experience of AML/KYC, CDD/EDD.
    • Quick learner and ability to work in a fast-paced environment whilst maintaining meticulous attention to detail.
    • Strong interpersonal and exemplary communication skills (written as well as verbal).
    • Enjoys working in a team environment.
    • Can prioritise and manage workflows and multi-task.
    • Resilience and the ability to work under pressure and to pressing deadlines/SLAs.
    • Desire to go the extra mile to delight our customers.
    • Advanced excel knowledge.
    • ICA & ACAMs Qualification
    • Working knowledge of AEOI & FSCS requirements.
    • Experience working with private equity / real estate investment vehicles.
    • Ability to understand financial statements.

Benefits & Perks:

    • Equity. We want people to have a stake in the business so that all our interests are aligned.
    • 25 days holiday
    • Personalized benefits - opt-in to what matters to you
    • Subsidised Private Medical Insurance with Bupa
    • Enhanced maternity and paternity leave
    • Wellbeing and social events
    • Support causes that matter to you - Volunteering time off
    • Salary sacrifice schemes (Cycle to work, nursery, gym, electric car scheme)

Client Onboarding Senior Associate

OakNorth
Manchester, UK
Full-Time

Published on 23/08/2024

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