Client Manager (Offline)
Job Title:
Client Manager (Offline)
Job Description:
Introduction
Dentsu is the network designed for what's next, helping clients predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. Taking a people-centered approach to business transformation, we use insights to connect brand, content, commerce and experience, underpinned by modern creativity.
The Global iProspect Team is hyper-growing. Following the award of a key Luxury global account to our agency starting in 2022, the team is welcoming new talents to work for Luxury and Beauty clients , in a team based in our London office.
A key position in our team is the Global Planning and Account Manager.
This role is directly managing a client's brand campaigns globally for a luxury fashion brand.
Purpose of the Role
The purpose of this role is to own the day to day running of the campaigns and media activity for the account, working with local and central teams to bring to life the brand strategy and vision. Responsibilities will include supporting the brand lead in defining the media strategy and media principles, owning and leading the media planning, distributing to central and local teams so to provide an integrated media response, project managing the Go Live of the campaign gathering and analysing the campaign response for learnings and constant improvement. The role will be supported by two junior roles split across 12+ international markets to assist in coordination, delivery and best-in-class processes.
Key Responsibilities
Owns the day to day relationship with the client, managing correspondence, calls and delivery.
Actively engages and maintains relationships with the Client media leads, the agency Brand lead, and the Central and local activation teams.
Works with the Global Brand Lead in understanding and developing global strategy, taking this to markets for activation.
Transforms a direction of media planning into a fully-fledged media plan, including tactics, expert coordination, local market coordination, quality check, challenge of responses. Coordinates the production of the agency response to brief, go live of the campaign and reporting of such activity, both in Branding and Performance media. This involves working closely with specialist media teams on output.
Nurtures relationships with key media owners to be informed and up to date on key opportunities, worldwide, for its client.
Delivers insightful post campaign analysis and reporting, ensuring a high level of accuracy and high-quality recommendations.
Delivery of proactive thinking and projects across the account.
Coordination of two junior members of staff across the above with responsibilities divided across markets.
Professional skills
Experience with planning campaigns across Social, Programmatic, OOH and Print media.
International coordination
Branding and Performance media
Project Management
Client servicing
Problem solving
Analytical Mindset
Data Crunching
What we offer
This is a permanent role. The team is based across our Stafford, London or Manchester offices and operates under flexible hybrid working arrangements. As well as a competitive salary, you'll enjoy a benefits package that you can tailor to your needs which includes:
- Competitive Salary
- Company-provided Medical Healthcare
- Generous Pension provisions
- Health and Wellness benefits
- Volunteering days
- Life Assurance
- Working in diverse teams where you can make a real impact.
- Exciting and rewarding environment.
- Varied work across industries
Inclusion and Diversity
Our diverse and inclusive culture enables our employees to bring their whole selves to work and be proud of doing so. For us, this is the foundation for great innovation which, in turn, generates better outcomes for our people, partners and communities. This is why we encourage applications from people with disabilities, and of all ages, nationalities, backgrounds and cultures.
We are happy to discuss flexible and agile approaches to working for all our roles - we can't promise we will be able to offer you everything you want or need but we do promise to discuss it with you openly and honestly. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our recruitment teams.
About dentsu
Taking a people-centered approach to business transformation, we use insights to connect brand, content, commerce and experience, underpinned by modern creativity. As part of Dentsu Group Inc. we are headquartered in Tokyo, Japan and our 65,000 employee-base of dedicated professionals work across four regions (Japan, Americas, EMEA and APAC). Dentsu combines Japanese innovation with a diverse, global perspective to drive client growth and to shape society.
Diversity, equity, and inclusion sits at the heart of our Social Impact strategy - our fully integrated sustainability strategy which includes our ambition to build a fair and more equal society, where everyone is equipped to thrive.
Location:
London
Brand:
Iprospect
Time Type:
Full time
Contract Type:
Permanent]]>