Client Integrations Manager

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"Service Delivery Manager, Client Implementation Manager, Deployment and Change Coordinator, Client Project Manager, Service Implementation Specialist, Operational Deployment Manager, Customer Success Deployment Manager, Implementation & Change Manager"

Salary: £35,000 to £40,000 p/a dependent on experience

Plus access to annual bonus

Job role:
We are looking for a skilled Client Integrations Manager to join our Service Delivery team. In this role, you will lead new client deployments, manage client change projects, and act as a subject matter expert on Medica services. You'll collaborate with internal and external stakeholders to ensure seamless project execution, from pre-sales discussions to post-implementation support.

Key Responsibilities:

• Manage client deployments and change projects, ensuring timely delivery
• Act as a central point of contact for stakeholders, supporting pre-deployment discussions
• Maintain accurate project records and provide regular updates
• Optimise timelines, coordinate resources, and mitigate risks
• Support the resolution of technical incidents and manage client communications

This is an exciting opportunity for a proactive individual, with mobilisations experience to make a tangible impact in a dynamic healthcare environment.

Please note, you will need to live in a commutable distance of Hastings, East Sussex as initial training will be office-based.

Who we are:

Medica is the UK's largest telemedicine provider, who provide services to over 50% of the NHS with specialist reporting across the globe. With over 240 head office staff and the company still focusing on growing, there has never been a better time to get involved.

We welcome people from all groups in the community to apply for jobs with Medica so that we maintain inclusive teams and a diverse workforce.

We can consider varying work patterns and flexible arrangements in line with business requirements so you can maintain a work-life balance.

We celebrate difference and encourage everyone to be themselves at work. Join us today!

Requirements:

• Experience managing operational workstreams, of a client facing management role or managing client implementations / change with a client focused approach
• Ability to influence change to achieve project goals
• Ability to be both strategic and tactical when making decisions
• Ability to build consensus and relationships among peers and the wider team
• Excellent communication, interpersonal and organisational skills

Core benefits for you:

• Flexible and hybrid working
• A company culture that promotes work life balance
• Commitment from employers to continued learning and development
• Access to Employee Assistance Programme
• Annual bonus
• Enhanced holiday allowance + bank holidays
• Group life assurance
• Pension
• Social events
• Sick pay
• Cycle to work scheme
• Access to free and regular personal development & wellbeing events

We request all applicants to complete a confidential equalities monitoring form. The data collected will help us identify recruitment trends and address any concerns.

More information about Medica and the work we do can be found here - https://medica.co.uk/

We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant.