Client Group Supplier Relationship Support Manager

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Job Title: Client Group Supplier Relationship Support Manager

Contract Type: Permanent

Location: London

Working style: Hybrid 50% home/office based

Closing date: 22nd November 2024

We are currently looking for a Client Group Supplier Relationship Support Manager to join the Royal London Client Group. This role is permanent and will be based in London on a hybrid working basis.

The Client Group Supplier Relationship Support Manager will support relationship owners to build and manage relationships with suppliers, playing a vital role in realising the benefits from suppliers used within the client group.

You will support relationship managers to undertake oversight activities such as service and due diligence reviews, as well as onboarding new providers and services. You will also be responsible for budgeting and invoice payment of client group supplier services.

This is a fantastic opportunity for an individual with supplier management experience to join the RLAM Client Group and support to nurture both existing and new supplier relationships ensuring best in class service delivery.

About the role

• Hold service review meetings, monitor service levels and facilitate due diligence reviews.
• Maintain and track client group budget and process invoices from suppliers working with finance and payment teams.
• Onboard new suppliers and services working with the Business Owner and Procurement team.
• Collaborate with cross-functional teams to ensure adherence to the Procurement and Third-Party Management Policy.
• Support the Client Group team with operational tasks and projects, including Change programmes.
• Engage in continuous learning to enhance skills and knowledge in asset management and Client Group Operations.

About you

• Previous experience in managing third parties and/or suppliers including tracking SLAs and KPIs.
• A good understanding of third-party supplier contracts.
• Experience of budgeting and processing invoice payments.
• Ability to build effective working relationships with internal and external stakeholders.
• Strong organisation and planning skills with attention to detail.
• Confident and effective communicator.
• Effective time management with the ability to prioritise and work to tight deadlines.
• An understanding of financial services/asset management and the services that would be used is desirable.

About Royal London Asset Management

Royal London Asset Management (RLAM), part of the Royal London Group, is one of the UK's leading fund management companies working with a wide range of clients across the globe to achieve their investment goals. Our long-term, client-driven focus means that we have a long-standing commitment to responsible investment. We act as responsible stewards of our clients' capital, exercising their rights and influencing positive change.

Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve.

We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance. You can see all our benefits here - Our Benefits

Inclusion, diversity and belonging

We're an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected - whatever their background.