Client Director, Sponsorship & Consultancy

Job Title:
Client Director, Sponsorship & Consultancy

Job Description:

Responsibilities:

Client Servicing/Account Management:

• Lead and direct the client relationship.
• Own senior level client connections and relationship (above day-to-day client contacts interacting with Client Managers).
• Understand your client's business and the wider industry competitor set.
• Know what makes your clients tick, how to make them stand out and support them in achieving marketing goals.
• Lead by example on client service excellence.
• Have full ownership and accountability for client/account fees and activation budgets.
• Understand and be able to report on the commercials of your client responsibilities.

Project Management:

• Oversea and direct the client team to effectively and efficiently manage retained client work and project work.
• Hold overall responsibility for ensuring the project delivers above client expectations.
• Be accountable for (the client team) setting timelines, expectations, and meeting deadlines.
• Manage resource across the client team and escalate / inform BD's, of pinch points, resource requirements, resource solutions.

Administration:

• Ensure your client teams are completing timesheets to accurately report time spent on client retainers and projects.
• Report on account time on a monthly basis, working closely with BD's
• Have oversight and be accountable for money in and out of client fee jobs and activation jobs, accurately budget, reconcile and report revenue to BD's.

Culture & Values:

• Lead key culture initiatives and demonstrate the importance of our culture & values to the junior team.

Business Growth:

• Play an important role in client development and new logo growth by directing new client and business briefs / projects.
• Work closely with BD's on overseeing New Business opportunities and allocating resource where available.
• See new business projects through from start to finish.
• Play an integral role in pitch teams.

Marketing:

• Lead the way in directing marketing initiatives.
• Encourage your wider team to input to marketing the agency.
• Suggest ideas on how we can better market the agency.
• Participate in regular thought leadership in written, presentation and verbal format.
• Represent the agency at webinars and conferences and seek opportunities to do so.

Self-Development:

• Be knowledgeable about the industry and strive for expertise.
• Ensure you understand and can confidently present sponsorship processes.
• Be curious and focus on personal development through team management and leadership training.

People Management:

• Act as a mentor and coach to your direct reports to help them develop in their role and career, promoting an inclusive environment where everyone's voice can be heard.
• Provide regular on the go feedback and regular structured 121's which focuses on performance.
• Discuss and agree clear performance objectives and L&D opportunities, which supports both the business and your direct reports personal ambitions, identifying areas of strengths and weaknesses.
• Have regular conversations with your team and have over see teams' personal objectives and goal setting.
• Seek support from BDs or HR when required.

Location:
London

Brand:
Mktg Sports

Time Type:
Full time

Contract Type:
Permanent]]>