Client Director - Global Clients

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Client Director

Are you a passionate leader, focused on driving initiatives?

Are you looking for an opportunity where you can make a difference leading a strong client facing team?

If so, then come and join our Global Risk business here at Aon that offers the flexibility to work both virtually and from our London office!

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

As a Client Director your primary responsibilities will include:

Relationship capital:

• Develop and maintain effective relationships with Clients
• Accountable for the development of new and existing business
• Co-ordinate and build relationships with wider internal specialist resource such as class specialists and risk consultants

Team leadership/ management:

• Effective leader of client facing teams and the wider Aon offering
• Act as a role model in the business by consistently demonstrating integrity and professionalism
• Ensure effective working relationships between the client service teams, so that together they drive solutions and value
• Train and share knowledge with client service teams

Client Value:

• Lead and build propositions and ensure best practice service delivery to clients and prospects
• Constant development of Aon IQ - Delivery of Aon United strategy through understanding of Aon products and services working with colleagues across the business to meet client need
• Ability to understand the client, their industry and their risks and match them with potential Aon solutions
• Accountable for maintaining and improving client satisfaction, retention and articulating the value delivered by Aon (and effectively influence remuneration negotiations)
• Leading discussion and advice in respect of programme optimisation, trends, local market reviews and claims

Compliance with regulatory requirements and business procedures:

• Responsible for compliance with regulatory requirements and business procedures
• Responsible for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests, or reputation of any Group Company.

Skills and experience that will lead to success

Your skills ideally will include:

• Demonstrate strong project management skills to implement project scope and deliverables in an Aon United way
• Leadership capability (and commitment to developing leadership skills)
• Excellent interpersonal, communication and presentation skills
• Opportunity to manage, motivate and coach direct reports
• Strong interpretive and problem-solving skills
• Ability to use insurance industry IT systems to efficiently deliver client service
• Preferably ACII qualification and experience of multinational client insurance programmes.
• Good commercial understanding of business and the insurance market
• Strong technical knowledge of major insurance classes
• Excellent interpersonal, communication and presentation skills
• Ability to manage, motivate and coach direct reports

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on ReasonableAccommodations@Aon.com

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

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