Client Director

Job Title:
Client Director

Job Description:

Introduction

Dentsu is the network designed for what's next, helping clients predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. Taking a people-centered approach to business transformation, we use insights to connect brand, content, commerce and experience, underpinned by modern creativity.

Carat is an important part of our world-class offering - an award-winning media, content and branding agency that uses its peerless understanding of the passions, motivations, and behaviours of real people to bring brands and their customers together. Carat is privileged to work with some of the most eminent companies in the world.

We're looking for a Client Director to join Carat in a client-facing role on the prestigious Vodafone account. You'll help lead a high performance team in delivering exceptional client servicing, project and account management, as well as planning innovative, creative, and exceptionally effective campaigns on one of our flagship accounts.

Purpose of the Role

As Client Director, you will be responsible for the delivery of the strategic media plans and client servicing across Vodafone, and maintain a highly collaborative and enduring client relationship.

You will be a trusted advisor to our clients, build strong and impactful relationships with their other external agencies, as well as internal teams within dentsu with the ambition of delivering innovative, impactful, data-driven media plans that drive brand fame.

Key Responsibilities

• Be a trusted advisor to our smart and media savvy Vodafone clients, and second in command to the Managing Partner supporting in running the account day to day.
• Set the bar high and lead our team and specialist teams by example, showcasing exceptional client servicing and planning prowess.
• Immerse yourself in the clients' business to intimately understand their challenges, objectives, external economic environment, competitors, and relevant partner agencies. By getting under their skin, we will understand how we can help their business grow.
• Become a confident user of all dentsu and non-dentsu tools to deliver ad hoc insights and planning recommendations as and when requested, and support the team on practical application of the same.
• Deliver innovative media plans that excite clients, create value, and deliver ambitious incremental income.
• Responsibility for overseeing development of team of three account directors, three Managers and an Exec, and working alongside 2 x Strategy Partners and Planning Partner.
• Champion and facilitate best in class integration between Carat and our clients, their in-house digital team and creative and PR agencies.
• Maintain accurate account forecasting, and support the MP in identifying new opportunities for growth on the account.
• Oversee the wider team in ensuring accurate and timely billing & reconciliations.

Qualifications + Skills

• 8-10 years' experience within planning or comms at a Media agency making you well-versed in media planning within an agency environment and experienced with planning tools.
• Experience working on a fast paced media account developing media strategies across the full media landscape, including AV, digital, OOH and partnerships.
• A highly numerical individual with attention to detail who is used to managing annual high-level budgets with multiple campaigns / bursts.
• An experienced people leader who is able to both mentor and inspire their internal teams and be a trusted advisor to clients.
• Clear and effective communication style alongside the ability to craft and tell stories within their work.
• Commercial awareness and proven negotiation Skills (preferable).

What we offer

• This is a permanent role.
• The teams are based in our London office and operate under flexible working arrangements and are in the office Wednesdays and Thursdays.
• As well as a competitive salary, you'll enjoy a benefits package that you can tailor to your needs.

Inclusion and Diversity

Our diverse and inclusive culture enables our employees to bring their whole selves to work and be proud of doing so. For us, this is the foundation for great innovation which, in turn, generates better outcomes for our people, partners and communities. This is why we encourage applications from people with disabilities, and of all ages, nationalities, backgrounds and cultures.

We are happy to discuss flexible and agile approaches to working for all our roles - we can't promise we will be able to offer you everything you want or need but we do promise to discuss it with you openly and honestly. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our recruitment teams.

About dentsu

Taking a people-centered approach to business transformation, we use insights to connect brand, content, commerce and experience, underpinned by modern creativity. As part of Dentsu Group Inc. we are headquartered in Tokyo, Japan and our 65,000 employee-base of dedicated professionals work across four regions (Japan, Americas, EMEA and APAC). Dentsu combines Japanese innovation with a diverse, global perspective to drive client growth and to shape society.

Diversity, equity, and inclusion sits at the heart of our Social Impact strategy - our fully integrated sustainability strategy which includes our ambition to build a fair and more equal society, where everyone is equipped to thrive.

Location:
London

Brand:
Carat

Time Type:
Full time

Contract Type:
Permanent]]>