Client Director

Job Title:
Client Director

Job Description:

Introduction

Dentsu is the network designed for what's next, helping clients predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. Taking a people-centred approach to business transformation, we use insights to connect brand, content, commerce, and experience, underpinned by modern creativity.

Dentsu X is an important part of our world-class offering - an integrated marketing agency network combining best-in-class communication and media planning services, content creation, technology, data, and behavioural insights. In a saturated media agencies' market, dentsu X helps brands create memorable, personalised marketing solutions that meet rapidly changing consumer demands to deliver 'Experience Beyond Exposure.' Across the world dentsu X works hand in hand with clients' other agencies, and tap into our vast landscape of innovators, from tech giants to upstart startups.

We're hiring for Client Director as part of dentsu X in London.

Purpose of the Role

As Client Director, you will be responsible for the delivery of the strategic media plans and client servicing on a selection of exciting brands within the cider portfolio of Heineken UK.

You will have a burning passion for partnering with clients, external agencies, as well as internal teams within dentsu to foster great relationships and deliver innovative, impactful, data-driven media plans that drive brand fame.

Key Responsibilities

• Deliver innovative media plans that excite clients, create value, and deliver ambitious incremental income.
• Work collaboratively with all internal teams at dentsu to deliver high quality, measurable and effective work.
• Build strong relationships with your counterparts within Heineken and the creative agency to deliver TTL media plans whilst demonstrating outstanding client service.
• Immerse yourself in the clients' business to intimately understand their challenges, objectives, external economic environment, competitors, and relevant partner agencies. By getting under their skin, we will understand how we can help their business grow.
• Support the Client Partner to challenge and probe client briefs. Ensure you have complete clarity and agreement on client objectives. Take total ownership of briefs across your brands all the way through to activation.
• Work with the Managing Partner and Client Partner to deliver excellent client service.

• Day-to-day management of campaigns and clients will require you to be highly organised.
• Confident user of all dentsu and non-dentsu tools to deliver ad hoc insights and planning recommendations as and when requested.
• Manage and develop the Account Manager as their line manager.
• Support 1 wider agency workstreams (client, people, product, work, profile)
• Act as a business adviser to consult your clients.

Qualifications + Skills

• 4+ years within a media role or agency, client facing is preferable alongside people management experience.

• Experience developing media strategies across the full media landscape, including AV, digital, OOH and partnerships.
• Well-versed in media planning within an agency environment and experienced with planning tools.
• Experience managing annual high-level budgets with multiple campaigns / bursts.
• Excellent client stakeholder management.
• Skilled at translating information between clients and media teams to deliver the best outcomes.
• Clear and effective communication style.

What we offer

• This is a permanent role.
• The teams are based in our London office and operate under flexible working arrangements and are in the office 2 days a week, typically Wednesdays and Thursdays.
• As well as a competitive salary, you'll enjoy a benefits package that you can tailor to your requirements.

Inclusion and Diversity

Our diverse and inclusive culture enables our employees to bring their whole selves to work and be proud of doing so. For us, this is the foundation for great innovation which, in turn, generates better outcomes for our people, partners and communities. This is why we encourage applications from people with disabilities, and of all ages, nationalities, backgrounds, and cultures.

We are happy to discuss flexible and agile approaches to working for all our roles - we can't promise we will be able to offer you everything you want or need but we do promise to discuss it with you openly and honestly. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our recruitment teams.

About dentsu

Taking a people-centred approach to business transformation, we use insights to connect brand, content, commerce and experience, underpinned by modern creativity. As part of Dentsu Group Inc. we are headquartered in Tokyo, Japan and our 65,000 employee-base of dedicated professionals work across four regions (Japan, Americas, EMEA and APAC). Dentsu combines Japanese innovation with a diverse, global perspective to drive client growth and to shape society.

Diversity, equity, and inclusion sits at the heart of our Social Impact strategy - our fully integrated sustainability strategy which includes our ambition to build a fair and more equal society, where everyone is equipped to thrive.

Location:
London

Brand:
Dentsu X

Time Type:
Full time

Contract Type:
Permanent]]>