Client Development Account Manager

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

We are looking for an Account Manager to join our client development team, supporting revenue generation through experiential and strategic partnership development. Working with some of the UK's largest FMCG brands, you will be tasked with supporting the delivery of best practice customer journey, helping to identify sectors N2O should be focusing on, qualifying leads, client communication, internal response & communication to conversion.

You will be working in a team which prides itself on being supportive, fun with strong personal leadership values. There will be plenty of opportunities to develop your skills in building long term client relationships and becoming a thought leader in your field.

The role is based in our Maidenhead office with flexibility to work from home.

Your responsibilities will include:

• Develop and manage a portfolio of new and existing client accounts
• Using a strategic account plan, identify new business opportunities to increase account spend and develop the client base
• Manage relationships with existing clients to gain contract renewal
• Prepare solutions and proposals based on an understanding of the client's business, an analysis of their requirements, brand experience, market category and strategic direction.
• Prepare quotations and presentations for clients in an accurate and timely manner
• Work effectively and collaboratively with internal teams to ensure they are briefed correctly to deliver responses to client's requirements
• Communicate with new and existing clients to articulate the agency's offering well and generate excitement for the work we can do and have done
• Exceed agreed sales targets
• Brief our Campaign Managers to help them successfully deliver the clients requirements and delight them

About us

N2O is an award winning creative brand experience agency. We win fans for brands, wherever they are through creative brand experiences that engage the right consumers, at the right time. Our approach is rooted in insight, enabling us to conceive relevant strategies for every brand experience, keeping us aligned with our client and the consumer's needs.

Requirements

• Demonstratable account management experience, ideally 2 years.
• Natural relationship builder
• Sound business acumen and entrepreneurial approach to client development
• Able to adapt communication style and approach to a wide range of audiences
• Excellent written and verbal communication skills in order to write compelling proposals, reports, creative briefs and deliver presentations
• Experience of presenting to clients in a confident and a persuasive manner
• Outstanding negotiation skills
• Project management skills and ability to provide leadership and direction
• Experience managing budgets, timelines and clients' expectations
• Able to function in fast-moving environment that requires high attention to detail, organization and performing well working to multiple deadlines
• Enthusiasm, drive, and the ability to work effectively within a team

Benefits

• Salary up to £35k per annum depending on experience plus bonus
• Flexible working - you will be splitting your time between home/clients and our Maidenhead Head Office
• 23 days annual leave plus bank holidays, increasing each year to 30
• Flex buy/ sell holiday scheme
• Digital GP service and Digital Dental service from Day 1
• Free medical insurance after 2 years' service
• Life assurance
• Retail discounts scheme
• Employee Assist Programme
• Season ticket loan
• Head office location has multiple perks including onsite gym, free breakfasts, free parking and onsite cafe