Chief of Staff - Strategy and Growth Office - Executive Director

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Job Description

Out of the successful launch of Chase in 2021, we're a new team, with a new mission. We're creating products that solve real world problems and put customers at the center - all in an environment that nurtures skills and helps you realize your potential. Our team is key to our success. We're people-first. We value collaboration, curiosity and commitment.

As Chief of Staff for the Strategy and Growth Office Leadership at JPMorgan Chase, you are the heart of this venture, focused on getting smart ideas into the hands of our customers. You have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By your nature, you are also solution-oriented, commercially savvy and have a head for fintech.

While we're looking for professional skills, culture is just as important to us. We understand that everyone's unique - and that diversity of thought, experience and background is what makes a good team great. By bringing people with different points of view together, we can represent everyone and truly reflect the communities we serve. This way, there's scope for you to make a huge difference - on us as a company, and on our clients and business partners around the world.

Job Responsibilities:

• Add executive bandwidth, serving as a trusted advisor and business partner to SGO Leadership
• Build strategic alliances and work closely with SGO Leadership, serving as a liaison between staff, senior leaders and C-level executives
• Be SGO Leadership's go-to for ad-hoc strategic requirements, ideas and future initiatives
• Connect the dots across all the happenings related to SGO, drive transparency, and foster open and honest dialogue regarding business performance, employee well-being, project updates, and strategic planning
• Facilitate cross-functional decision making and tactfully represent SGO when needed
• Ensure relevant members of the SGO Leadership team are prepared for meetings and interactions with external and internal stakeholders (e.g., staff, senior executives, regulators, investors, journalists, and board members), including drafting compelling written materials and providing sharp data analysis and metrics as necessary
• Identify and take on responsibility for the successful execution of high priority special projects which are important (and urgent), but not necessarily the responsibility of any one team
• Where required, design and implement lightweight processes that move the company forward and keep delivery on time, in budget, and high quality

Required Qualifications, Capabilities and Skills

• Experience with solid general management skills - strategy backgrounds from top tier consulting firms, BizOps backgrounds, and/or experience having previously run business functions (ideally in a regulated environment)
• Exceptional communication (verbal and written) and interpersonal skills, with the ability to influence and inspire both internal and external stakeholders.
• Ability to build relationships, adeptly navigate large organizations, and manage senior stakeholders and functional partners
• Experience in planning and leading strategic initiatives, with strong programme management skills
• Keenly analytical and structured in problem solving
• Maturity and lack of ego
• Entrepreneurial mindset, balancing the scrappiness of a startup with the process orientation of a large company
• A track record of driving outcomes in environments that require consensus building and influence
• Ability to think ahead, and see what's coming by connecting the dots.
• Extreme comfort with ambiguity and driving change

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About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.