Chemotherapy Quality Manager
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Job overview
This post is being advertised for the purposes of covering maternity leave.
A talented and motivated Chemotherapy Quality Manager is sought to continue developing our quality management system and drive service improvement within the Chemotherapy Service. The post holder will be required to support our Chemotherapy Governance processes as well as lead on and support projects within the service.
The post holder should have excellent IT skills, be well organized and methodical with good communicate skills. On the job training for the Quality Management software will be provided where required.
Main duties of the job
• The postholder will be responsible for ensuring the effective operation and continual development of the Quality Management System, in collaboration with the multi-disciplinary Chemotherapy team.
• The postholder will ensure compliance with new healthcare regulations, standards, and policies (e.g. UK SACT board).
• Support the development of PPGs relating to the safe prescribing, screening and administration of SACT, as well as developing and maintaining governance frameworks that clarify roles, responsibilities, and decision-making processes.
• Oversee all SACT related incidents and facilitating a multi-disciplinary review of reported incidents, errors and near misses. Ensuring incidents are investigated in a timely fashion, and that they are tracked and trended to identify areas for improvement.
• Ensure learning is shared across the service to improve patient safety, clinical quality, and service delivery.
• The postholder also supports the identification of training needs, in relation to any audit recommendations, incident reports or development of new policies, procedures and guidelines.
• The postholder will also be required to manage their own sub-team including an including an Assistant Quality Manager and Project Support Administrator.
Working for our organisation
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
• National Hospital for Neurology and Neurosurgery
• Royal National ENT and Eastman Dental Hospitals
• University College Hospital Grafton Way Building
• Royal London Hospital for Integrated Medicine
• University College Hospital Macmillan Cancer Centre
• The Hospital for Tropical Diseases
• University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
Detailed job description and main responsibilities
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Come and be a part of the best NHS trust in England to work for, according to our staff*
* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England - for the third year in a row.
UCLH recognises the benefits of flexible working for staff - To find out more, visit: Flexible working.
To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?
Person specification
Knowledge and Qualifications
Essential criteria
- Educated to a degree level or equivalent
- Relevant post-graduate training in quality management or equivalent experience in quality management
- Knowledge of the NHS or other healthcare system(s)
- Familiar and competent with research methodology and clinical audit
- Knowledge of governance processes e.g. incident management & risk assessment.
Desirable criteria
- Knowledge of Chemotherapy Services
- Q-Pulse Administration
- Lean & Performance Improvement
Experience
Essential criteria
- Experience in a regulated healthcare setting, at least 1 year of which has been in a quality or project management capacity
- Experience of supporting internal and external accreditation
- Experience of supporting education, development and training
- Experience in compiling and implementing policies and procedures that support service improvement.
Skills and Abilities
Essential criteria
- Able to work collaboratively and effectively with others at all levels
- Good problem solving and time management skills
- Able to collate and analyse complex information and produce reports and presentations for a wide variety of audiences
- Proficient in the use of IT, e.g. Word, Excel, PowerPoint, Access, internet and email.
Communication
Essential criteria
- Good communication Skills (verbal, non-verbal and written).
- Able to negotiate and persuade staff and colleagues at different levels
Personal and People Development
Essential criteria
- Evidence of continuous personal and professional development
- Able to organise, multi-disciplinary workshops and training events
At UCLH, we have a real 'One Team' ethos, and our values - safety, kindness, teamwork and improving, are central to the way we work. This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England.
At UCLH we take equality of opportunity seriously and are committed to being a diverse and inclusive employer, with a culture that creates a real sense of belonging and trust. It is our fundamental aim, to recruit, retain and promote a diverse mix of people who are representative of our local communities. Applications are encouraged from candidates of all backgrounds, cultures, and perspectives to support our world class research, innovation and creativity.
UCLH recognises the benefits of flexible working for staff and has a dedicated policy which allows staff to apply for flexible working right from the beginning of employment. For more information please go to: https://www.uclh.nhs.uk/work-with-us/why-choose-uclh/flexible-working.
We offer our permanent staff an interest free season ticket loan for travel, all our staff have access to free independent and confidential support, large retail discounts, a staff discount platform, cycle to work scheme and on-site accommodation to name a few.
Additionally, UCLH Arts and Heritage's staff wellbeing programme, Creative Comfort, offers a variety of ways to engage with the arts as a member of UCLH staff. You can try out the weekly choir, weekly art club and join the Culture Club for exclusive access to free and discounted tickets for opera, exhibitions, theatre and more.
We recognise, reward and thank colleagues by nominating them for our annual Celebrating Excellence Awards, which are funded by UCLH Charity.
We are also members of www.mytrustbenefits.co.uk/ which offers discounts on high street retail stores, offers on travel deals, and also to take advantage of cash back schemes.
This vacancy may close before the current listed closing date. You are advised not to delay submitting your completed application.
Please note that all correspondence regarding your application will be via email. The emails will be sent to you via TRAC.jobs and not via NHS Jobs, we encourage you to check your inbox regularly.
Please note that if you are at present in a training position on the 2016 new junior doctor's contract and are applying for a Trust doctor role your salary will not be pay protected.
You will be placed on the appropriate point of the Trust Doctor pay scale based on your previous experience.
Please note that if you have not heard from us within 3 weeks of the closing date of the advert to assume that you have not been shortlisted on this occasion.
The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
For further support on submitting an application please refer to the NLPSS Applicant Toolkit: https://royalfree.pagetiger.com/cuuomnr/1
Employer certification / accreditation badges
Documents to download
- Job Description (PDF, 576.3KB)
- Functional Requirements (PDF, 262.3KB)
- UCLH Values (PDF, 860.9KB)