Chartered Client Manager ( paraplanner )
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Chartered Client Manager
typical salary range £40,000 - 50,000 (higher for the right candidate)
Equilibrium are an award winning Chartered Financial Planning company based in Handforth, Cheshire. Officially one of the top companies to work for in the Best Companies Top 100 List 202 and the number 2 Best Financial Services Company to work for in the country. We oversee more than £1 billion worth of assets.
Since 1995, we have been providing friendly expertise on wealth and investment management, pensions and estate planning strategies. Going beyond just providing advice on investments, we develop long-term financial plans for clients, making a positive difference to people so that clients can live the life they want, look after the ones they love and leave a legacy.
Our purpose is a simple one: making people's lives better. That applies to our team, our clients, our community and anyone that we interact with.
Finding the right people is at the heart of our success. We are very proud of our team and their commitment to excellence. We reward all team members with fantastic benefits, challenging and exciting roles, lots of opportunities to grow and develop and an awesome place to work.
We believe we offer a different role to a traditional paraplanner. Within the role you will support our Financial Planners whilst having day to day responsibility for a bank of clients and will be expected to proactively manage and build relationships with the client, as well as providing support and planning for key areas of the planning process including:
- Tax planning: ISA and pension contributions, CGT planning and tax wrapper selection
- Estate planning: inheritance tax mitigation and trust planning
- Intergenerational planning: facilitating the smooth transfer of client's wealth
- Ongoing portfolio reviews: review portfolio's to assess tax position and analyse portfolio returns.
To achieve this, our new Client Manager will:
- Maintain an ongoing relationship with the clients, keeping them informed, answering queries and arranging review meetings
- Attend client meetings alongside the Financial Planner and create meeting minutes which accurately reflect the information gathered in order to fully document a client's financial needs and objectives
- Work alongside the Financial Planner following meetings to discuss the client's circumstances and be involved in creating and implementing a financial strategy to meet the client's financial objectives and circumstances.
- Carry out research and analyse products and services that are appropriate to each client's financial circumstances then discussing appropriate solutions with the Financial Planner
- Prepare clear investment strategy, mandate, and recommendation reports, ensuring adherence with regulatory standards for review by the Financial Planner
- Complete quarterly reviews of clients' portfolios to support the ongoing client relationship, including maintaining a client file review system to regularly assess client holdings and changing financial priorities
- Effectively use research and planning systems such as Analytics, O&M, Voyant, Papercloud and wrap platforms such as Nucleus and 7IM.
- Be responsible for ensuring that recommendations are fully implemented in a timely manner
- Maintain up-to-date knowledge of the industry, compliance and regulatory developments
- Work in line with the requirements of the Consumer Duty legislation to achieve the best outcomes for our clients
As a member of the Equilibrium team you'll have no problems;
- Getting things done
- Being calm, methodical and organised
- Being authentic
- Aligning yourself to our purpose of Making People's Lives better
- Displaying massive amounts of enthusiasm, energy, positivity, motivation and passion without exhausting those around you!
- Being self-assured without being arrogant or pushy
- Being comfortable with change and a fast paced environment
- Having a fantastic work ethic, huge amounts of integrity and generally a great person to have around!
Qualifications
In an ideal world you would have achieved the Chartered Insurance Institute (CII) Level 4 Diploma in Regulated Financial Planning, CII Level 6 Advanced Diploma in Financial Planning or an equivalent qualification.
So why join us?
At Equilibrium, the pace is fast. Our team thrives off the dynamic environment and we easily adapt quickly to changes. Our hard-working, friendly team have fostered a healthy working environment to ensure we all get the opportunity to learn and grow.
To support our team's growth and development, we cover the cost of study materials and exam fees for qualifications relevant to the role, as well as the option to take paid study and exam leave.
To allow people to take rest and time off we offer 33 days holiday plus bank holidays as a minimum going up to 38 days based on length of service.
In order for people to have a life out of work we also have a flexible working framework which gives our team the opportunity to spend some of their working week outside of the office and the freedom to work at a time that suits them where possible.
We also provide the normal perks that you'd expect from an award-winning business such as profit share, pension, death in service, income protection and much more besides!