Channel Marketing Manager (Digital) - Financial Services

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Job Description

What's in it for you
Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us.

Here are some of the benefits we offer that make working for M&S just that little bit more special...

• 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
• Competitive holiday entitlement with the potential to buy extra holiday days!
• Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
• A generous Defined Contribution Pension Scheme and Life Assurance.
• A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
• Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
• Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
• Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
• A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.

What you'll do

Your key accountabilities will include

• Leading the digital runway and plan, including management of placements, testing and optimisations across Dotcom, App & digital channels across all Financial Services products
• Working closely with the various senior product marketing and campaign managers to ensure product marketing, launch and campaign activities are supported effectively via key owned/paid digital channels
• Manage relationships with M&S Financial Services Digital team to ensure cohesion and compliance of all digital and instore collateral, and internally with M&S Clothing & Home, Food and D&D / Dotcom to deliver standalone integrated opportunities
• Work within the Digital Acquisition Team as the marketing representative to facilitate digital 'test & learn' across Dotcom
• Management of the Credit Card, Sparks Pay and Financial Services Department landing pages - wireframes, design, partner approvals, implementation, tracking, delivery, maintenance, reporting

Who you are

Your skills and experience will include

• Strong channel marketing experience (website, app, digital channels - paid and owned)
• Expertise of channel optimisation across digital channels - content, design, promotion and campaigns
• Proven planning experience and ability to handle multiple product and campaign demands across business lines
• Senior relationship/partner management experience
• Tenacious and resilient and can shine in an environment that required strong planning and organisational skills

Everyone's welcome

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That's why we're revolutionising how we work and offering our most exciting opportunities yet. There's never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.

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