Change Manager
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About Charlotte Tilbury Beauty
Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.
Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.
Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech - all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.
About the role
As we continue to experience global growth, Charlotte Tilbury is scaling its Transformation capabilities by creating an inhouse change capability within its new Transformation team.
Our Transformation team stands across our most complex cross functional programmes ensuring our business can deliver its limitless ambitions and that our operating model is built to last.
The Change Manager Role plays a pivotal role in ensuring that our people are prepared for the changes in our ways of working that come alongside large-scale change. This role is very visible across our business and brings huge learning opportunities as we look to work on programmes that reach the entire organisation.
As the Change Manager you will
As an enabler for our business growth, the Change Manager will join the Transformation team. Reporting to the Transformation Lead, you will help shape and deliver our largest change programmes.
• Delivering change management efforts for multiple initiatives within the global transformation portfolio including but not limited to activities such as:
• Stakeholder Maps and Change Impact Assessments
• Change Plans and strategy
• Communications and Engagement Plans
• Coaching Plans and education
• Business readiness assessments
• Training needs assessments, training plans and training material development
• Adoption tracking and methods for reinforcing change
• Support in the development of new Change Management ways of working for the transformation function.
• Partnering with the Business Analysis team to understand as-is and define to-be processes including clear RACI.
• Developing and maintaining strong working relations with senior management across business areas and with key internal and external stakeholders.
• Championing and fostering a culture of continuous improvement across the business with a focus on developing change capability both within the transformation function and wider organisation through sharing knowledge and best practices.
Experience
• Change management qualification, Prosci.
• Retail sector experience, preferably in manufacturing or FMCG.
• Experience of implementing change methodologies, preferably Prosci and ADKAR
• Action orientated with the ability to balance short term results with longer term strategy
• Ability to influence at levels across an organisation driving change practice
• Comfortable working with ambiguity and to tight deadlines
• Experience of working in complex retail environments
• Experience of working within a broader transformation programme
Who you will work with
• Reporting to our Transformation Lead
• No immediate line management exists however the role will actively work with resources across, business analysis, technology, and SMEs to deliver business change.
Why join us?
• Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves
• We're a hybrid model with flexibility, allowing you to work how best suits you
• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
• Financial security and planning with our pension and life assurance for all
• Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
• Bring your fury friend to work with you on our allocated dog friendly days and spaces
• And not to forget our generous product discount and gifting!
At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.
If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!