Change and Asset Manager - IT

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Change and Asset Manager - IT

Department: Service Desk - TRG

Employment Type: Permanent - Full Time

Location: Wanstor London

Compensation: GBP 45,000 - GBP 50,000 / year

Description

As a Change and Asset Manager supporting The Restaurant Group, you will play a key role in ensuring the quality, security, and efficiency of IT services and infrastructure. You will oversee the planning, execution, and evaluation of changes across various systems and environments, as well as the management of IT assets from acquisition to disposal. You will collaborate with internal and external stakeholders to deliver optimal solutions that meet business needs and comply with industry standards.

Key Responsibilities

Your mission!

• Develop and maintain change and asset management policies, procedures, and standards in accordance with ITIL best practices and organisational requirements
• Coordinate and facilitate change advisory board (CAB) meetings and ensure that all changes are assessed, approved, and communicated
• Manage and monitor the change and asset management tools and systems, and ensure that they are updated and accurate
• Analyse and report on change and asset management metrics, trends, and issues, and identify areas for improvement and optimisation
• Conduct audits and reviews of changes and assets, and ensure compliance with internal and external regulations and standards
• Provide training and guidance to IT staff and stakeholders on change and asset management processes and best practices
• Manage and resolve change and asset management incidents and problems, and escalate issues as needed

Skills, Knowledge and Expertise

To be successful in this role you will need to:

• Have a passion for process and organisation
• Enjoy taking ownership of your own work and continually drive change
• Understands change management from an ITIL perspective
• Have an analytical mindset
• Enjoy collaborating with teams across the business

Benefits

What you'll love!

• 24 days annual leave, rising by 1 day each year to a maximum of 28 days + Bank Holidays
• We have regular lunch and learns from staff and external speakers
• Vitality private healthcare
• 5 days a year to learn something new
• 2 days to volunteer for a cause close to your heart.
• A packed social calendar of events organised by our social team