Cavendish Square Group Programme Manager

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South London and Maudsley NHS Foundation Trust has a rich history, well-established community links and an international reputation. We deliver specialist services in the London boroughs of Croydon, Lambeth, Lewisham and Southwark, Bexley, Bromley, Greenwich, Wandsworth and Richmond.

We are committed to provide a high quality and specialist care to our service users and we are recognised for our care and treatment we provide. The Care Quality Commission already rates our services as 'good'.

We launched our five-year strategy, Aiming High; Changing Lives in 2021 together with Our Care Improvement System as our quality management system methodology to make a positive impact on patient care, outcomes and staff experience. By joining SLaM, all staff will get the opportunity to be part of this exciting improvement journey supported with learning and development to harness everyone's potential as change makers.

The trust recognises the unique and valuable contribution that people with lived experience of mental illness can bring to a role. We therefore welcome applications from people with lived experience and consider them as an asset to the Trust.

Our Values

We take pride in providing specialist care to our service users where our Trust values and our promise to be caring, kind, polite, prompt, honest, listen and do what I say I'm going to do is at the heart of everything we do. When you join us, you'll be part of something special.

As a Trust we are happy to talk flexible working.

Job overview

NHS AfC: Band 8c

The Cavendish Square Group (CSG) is seeking an experienced and highly self-motivated programme manager with the skills, commitment and ambition to drive forward this work. This high-profile role is ideal for someone who is looking to take their career to the next level by working directly with London's leading NHS Chief Executives at a time of unprecedented change.

The successful individual will be a skilled political operator and must have a proven track record of delivery. To be successful in this role the candidate must be comfortable working with complexity and ambiguity. They must be a self-starter who is confident, has vision and the ability to bring people together from all parts of the mental health system to deliver on shared goals.

The candidate will represent the CSG and the interest of its members to senior individuals and groups within the NHS and beyond. They will not only lead the delivery of programmes and projects by galvanising support within individual organisations but will also support identification and development of future strategy and priorities.

The Programme Manager will have a critical role in supporting the CSG to be the voice of mental health providers in London and drive genuine change in the capital.

Main duties of the job

• Development of the CSG 5-year strategy and implementation plan.
• Coordination and oversight of all CSG activities.
• Project managing a number of concurrent projects. This will include developing and delivering plans, managing risks and issues and reporting on progress.
• Developing the profile and reputation of the group, identifying and taking forward opportunities to increase the groups influence.
• Representing the group to various stakeholders, able to accurately represent views and influence others on the priorities of the group.
• Able to take information and outcomes of discussions to create clear and cohesive messages.
• Re-organise groups and arrangements as necessary to ensure it is maximally effective at delivering on priorities.
• Connecting CSG links to service user groups across the capital to support programme development
• Organising, planning for, supporting and then taking forward actions from a range of meetings (using the support of the administrator where appropriate).
• Developing and implementing a communication strategy including website development and maintenance and social media strategy development
• End to end event planning, including both logistics and content.
• Managing the CSG budget, ensuring best use and value for money as well as reporting and oversight.
• The post holder may be required to undertake other duties commensurate with the role and/or band as required by business need, not specified in the job description.

Working for our organisation

The current Chair of the CSG is the CEO of the South London and Maudsley so this role will be hosted by South London and Maudsley.

South London and Maudsley NHS Foundation Trust provide the widest range of NHS mental health services in the UK as well as substance misuse services for people who are addicted to drugs and alcohol. We work closely with the Institute of Psychiatry, Psychology and Neuroscience (IoPPN), King's College London and are part of King's Health Partners Academic Health Sciences Centre. There are very few organisations in the world that have such wide-ranging capabilities working with mental illness. Our scope is unique because it is built on three major foundations: care and treatment, science and research, and training.

The Trust employ around 5000 staff and serve a local population of 1.1 million people. We have more than 230 services including inpatient wards, outpatient and community services. Currently, provide inpatient care for approximately 5,300 people each year and treat more than 45,000 patients in the community in Croydon, Lambeth, Lewisham and Southwark; as well as substance misuse services for residents of Bexley, Bromley and Greenwich.

Detailed job description and main responsibilities

The job description and main responsibilities are covered in the sections above - the overview of the job and the main duties.

The purpose of the CSG is to:

• Be the voice of London NHS mental health providers who are working together to improve mental health services, champion the voice of the communities we serve and secure resources across the capital to improve outcomes for the population of London.
• Work together on prevention, inequalities and the life expectancy gap of people with mental health illness with a key focus on CYP and Urgent and Emergency Care.
• Take a collective view on important strategic and operational aspects of mental health services
• Share knowledge and best practice across mental health providers, supporting and learning from shared challenges
• Focus on the shared interests of our population where it adds value and makes sense.

The key priorities for CSG are:

• Prevention, inequalities, closing the life expectancy gap of people with MH illness as overarching principles
• Children and Young People, and the Urgent and Emergency Care Pathway are a core focus for 2023

The CSG has been meeting together for over 20 years and is now seeking to reset their strategy and focus on longer term, sustainable areas that will make an improvement to the services they deliver to the benefit of the populations they serve.

Person specification

Knowledge/Skills

Essential criteria

• Able to think strategically and to analyse complex data, reports and interpret statistical (including financial) data and draw conclusions and make decisions and recommendations.
• Project Management competencies, including well developed organisational skills, ability to work under pressure, meet deadlines, problem solve, adapt to suit the changing requirements of the project and deliver results and project outcomes.
• Demonstrate initiative and resilience to deal with challenges and resistance.
• The interpersonal and leadership skills to work effectively with and mobilise groups and individuals including senior managers, clinicians and academics to develop and lead strategy.
• To have demonstrably strong influencing, negotiating and communications skills and the ability to listen and respond to the needs of a wide range of stakeholders.
• Skilled at drafting complex strategy documents, analytical pieces and other documents for public consumption.
• Must be numerate.

Desirable criteria

• In depth understanding of how mental health hospitals work
• Communication expertise
• Knowledge of multiple styles of project and portfolio management systems.

Experience

Essential criteria

• Demonstrable track record of working and influencing at a senior level with the NHS, Department of Health, Treasury and in the broader healthcare system, or potentially a sector of comparable profile and complexity.
• An understanding of the health and care system in London, including the role of Integrated Health Systems as well as the wider mental health agenda.
• Highly experienced at relationship building, networking and public speaking, able to credibly represent CSG in a variety of public fora and to media.
• A successful track record of leading change programmes and project management in large/complex NHS organisations, including portfolio assurance systems and quality and cost improvement plans
• Experience of managing and motivating a team

Desirable criteria

• Experience of delivery in political, policy or think tank setting

Qualifications

Essential criteria

• Masters or Equivalent qualification
• Project Management Qualifications e.g Prince 2 or MSP or equivalent relevant experience

Desirable criteria

• PRINCE 2 Practitioner

The Trust is committed to providing services which embrace diversity and that promote equality of opportunity. We are a Disability Confident Employer, we welcome applicants from all sections of the community and people of all protected characteristics. We provide reasonable adjustments for candidates with a disability and are committed to treating people fairly with compassion, respect and dignity and in promoting equality and human rights. We aim to put this commitment into practice by:

• Embedding our commitment to tackling inequality, eliminating discrimination and harassment; promoting equality of opportunity and fostering good relations in our everyday practice
• Ensuring that all our services and all staff understand and support our commitment
• We believe that people who use our services, their carers and our staff, should be treated with compassion, respect and dignity

Please note:

• That all applications for this post will need to be made online
• That you read and understand the Job Description and Personal Specification attached to the role. Your Statement in Support should reflect the requirements specified as your application will be judged against these criteria
• That the closing date listed is a guide only and that the vacancy may close earlier should sufficient number of applicants have been received. We advise that you submit your application as early as possible
• That once you have submitted your application you agree to your application being transferred to a 3rd party e-recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs
• That should you not have heard from us within three weeks from the closing date your application has not successful
• That priority consideration for applications may be given to at-risk NHS employees
• That should you be successful and appointed, you authorise South London and Maudsley NHS Foundation Trust to confirm your previous NHS service via an Inter Authority Transfer (IAT) process
• That we are a smoke-free Trust

SLaM is a Stonewall Diversity Champion , Stonewall is the largest Lesbian, Gay, Bi and Trans (LGBT) rights charity in Europe'

Employer certification / accreditation badges

Applicant requirements

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

Documents to download

• Job Description CSG Programme Manager (PDF, 504.6KB)
• SLaM Staff Benefits (PDF, 1.1MB)
• Happy to Talk Flexible Working (PDF, 680.1KB)