Catering Partner

At a glance

Role Title: Catering Partner

Contract Type: Permanent 

Hours of Work: Full time 37.5 per week including weekends. Earliest start time 06:00, latest finish time 20:00

Salary: £12.89 -£13.15 per hour, negotiable dependent on skills and experience

About the role

• Working as part of a team of catering assistants to ensure a smooth service is provided in accordance with all relevant procedures. 

• To ensure food available to meet service requirements. 

• To act promptly on any customer comments, using initiative to resolve them where possible and report issues or unsolvable day-to-day problems to the line manager

• To ensure accurate completion of all legal paperwork in line with Branch operational standards. 

• Completion of food safety duties. 

• Smooth day to day running of the catering service

• Achievement of the required Internal & External Audit results. 

• Positive customer feedback from Partners 

• Achieving and exceeding day to day catering standards
   

You also can view a copy of the full job outline here:-

External applicants- please view the attached job outline 

Internal applicants- please use the link below 

What you’ll be doing:

• Working as part of a team of catering assistants to ensure a smooth service is provided in accordance with all relevant procedures.

• To ensure stock available to meet service requirements, with attention being given to controlling wastage and ensuring food is rotated and no items are left beyond their sell by date.

• To act promptly on any customer comments, using initiative to resolve them where possible and report issues or unsolvable day-to-day problems to the line manager.

• To ensure accurate completion of all legal paperwork in line with Branch operational standards.

• Daily, weekly, Monthly completion of Health & Hygiene duties.

• The role requires you to be standing & walking for the whole shift, including working in a hot environment.

• Maintaining a clean and hygiene compliant workstation

• Preparing meals for Service

• Washing up and using dishwasher equipment

Essential skills you’ll need 

• An interest in food and cooking

• A passion for customer service

Desirable skills you might have

• Previous hospitality or customer service experience 

• Knowledge food safety and hygiene procedure

• Experience of working in a fast paced environment

• Works well under pressure 

• Working as part of a small team

• An ability to use imagination and be creative

Benefits of the Partnership and the role 

We believe in rewarding our Partners for their time and energy. After all, they’re the ones that make the John Lewis Partnership special. Benefits include:

Training will be provided including Food Hygiene

Full uniform supplied

Free meals on Duty 

Free parking on site and good public transport connections.

Once you’ve been with us for three months, you’ll get Partnership discount in store and online. That’s 25% off in John Lewis & Partners (12% electrical products, some exclusions apply) and 20% in Waitrose & Partners. You’ll also be able to nominate someone you live with to share your discount.

Discounted cinema tickets & VIP suites with discounted tickets at the O2 arena

Discounted rates on holidays at the John Lewis Partnerships hotels, where only Partners and their guests can stay

Good work life balance, including focus on well being and flexible working and our marketing established equal parenthood leave Policy

And much more! Find out more about our benefits here: https://www.jlpjobs.com/about/benefits/ 

Additional Information

The Partnership supports agile and flexible working practices, such as when, where and how we work. We have several different ways to work flexibly, including part-time, flexible or compressed hours, and job sharing. You'll have the opportunity to discuss this further with the hiring manager during your interview and, where it is operationally practicable, they'll do all they can to accommodate your needs.

Please consider the following when making your application for this role:

The application form consists of a CV upload and application questions. Please ensure you refresh the page each time you complete a task to ensure you complete everything that you need to in time. (If internal, check your Workday notifications)

We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early, 

Print off the job description now if you require it

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