Case Manager

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26th November, 2024

Mortgage Case Manager
Salary: £26,000 - £32,000 basic
Manchester
Office Based Mon - Friday

Are you currently a Mortgage Case Manage or Admin with 12+ months of experience looking for a new challenge?

Are you looking to join a directly authorised brokerage dealing with high-net-worth clients?

Do you want an opportunity to progress your career within mortgages?

Consegna Talent are proud to be supporting an established Independent Mortgage Broker based in South Manchester. Our client is now seeking for a Mortgage Administrator to support with their expanding operations.
As a Mortgage Case Manager, you will play a crucial role in managing the entire mortgage application process. From initial contact to loan closing, you will ensure a seamless and efficient experience for our clients. This is an excellent opportunity for someone with a strong understanding of mortgage products, exceptional communication skills, and a knack for detail.

Key Responsibilities:

• Serve as the primary point of contact for clients throughout the mortgage process.
• Guide clients through the application process, answering questions and providing timely updates.
• Collect and review necessary documentation from clients, ensuring completeness and accuracy.
• Coordinate with underwriters, appraisers, and other relevant parties to facilitate the timely processing of applications.
• Monitor loan progress and manage timelines to meet closing dates.
• Verify client information and documentation for accuracy and completeness.
• Maintain detailed records of client interactions and status updates.
• Proactively identify and resolve potential issues in the mortgage process.
• Provide exceptional customer service, addressing client needs and concerns promptly.
• Collaborate with team members, including loan officers and underwriters, to ensure a smooth mortgage process.

Requirements:

• Experience: Previous experience in mortgage administration
• Knowledge: Familiarity with mortgage products, lending criteria, and regulatory requirements.
• Skills: Strong organisational skills, attention to detail, and the ability to manage multiple tasks simultaneously.
• Communication: Excellent verbal and written communication skills, with the ability to interact effectively with clients and stakeholders.
• IT Proficiency: Competent in using mortgage processing software and MS Office applications.
• Team Player: Ability to work collaboratively as part of a team, supporting colleagues as needed.

If you are an existing mortgage administrator looking for a new challenge, please reach out to Jay Garratt from Consegna Talent or apply here!