Case Advisor

AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies.

Our Contingent Workforce Solution (CWS) is one way we support our clients. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed.

On behalf of our globally respected client who develop cutting-edge technologies that deliver clean, safe and competitive solutions to meet the planet's vital power needs we are looking for a HR Case Advisor for a 12-month contract based in Derby/Inchinnan (hybrid).

Job Description - The Role

As a Case Advisor you will support Business Leads in the delivery of HR Processes and Policies.

What you'll do:

• Provide support to Line Managers to enable HR processes to be executed efficiently and effectively supporting the HR operating model.
• Support all Business across the UK in managing sickness absence.
• Conduct investigations under the Disciplinary Procedure and supporting Line Managers with grievances raised by employees.
• Support managers with conflict issues and driving a speedy resolution.
• Support and guide Line Managers in all aspects of Performance Management and Probationary Periods.
• Produce Trends and Analyse data for all Business area on various Employee Relation aspects.
• Identify lessons learnt on all processes and identifying and implementing improvements.
• Drive continuous improvement in all relevant policies, procedures and practice.

The skills you'll need:

• Degree qualified in a Business or HR Discipline or equivalent experience.
• Articulate, numerate with the ability to manipulate and present data as required.
• Comfortable around key tools including Excel, PowerPoint, Word.
• Good working knowledge of HR processes and the relevant IT systems to support those processes, Workday would be an advantage.
• Well-developed customer and relationship management skill set.
• Ability to influence others effectively in a business environment.
• Problem solving approach to process improvement.

Next steps

We will only accept workers operating via an Umbrella or PAYE engagement model.

If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course.

AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business