Care & Support Team Manager

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The role

Care & Support Team Manager Location: Clapham Salary: £39,587

Lambeth Young persons service

Are you a driven and compassionate to work with young people 18 - 25, if so we are looking for a Manager to support the service.

We are looking for individuals with a proven record of engaging positively with vulnerable young people or other vulnerable groups with an understanding of relevant policies and legislation.

Young People's Service provides housing related support and interventions to 9 people with a range of issues living in shared accommodation. These young people may be leaving local authority care, be homeless, threatened with homelessness or living in accommodation that is not meeting their identified needs.

The service provides 'step up' or 'step down' from other supported accommodation, as appropriate. The focus of the service is to provide safe, accommodation-based housing support services for young people with the aim of promoting maximum independence for each individual.

What you`ll need to succeed

To be successful in the role previous experience of supporting young people between 18-25 is essential. You will demonstrate you understand what good support looks like which is appropriate to the age, gender, disability, race, religion and sexuality of the customer to improve their quality of life and independence.

It is essential that you have good IT verbal communication and written skills to support the customers with relevant paperwork.

Essential is that you have a passion for providing excellent support to customers and strive for continually improvement. You will embrace our core values and support in embedding these in everything the team do.

What you need to do now

If you are interested in this role, take a look at the attached Job Description for more details and if it's the ideal job for you, click 'apply now' to forward an up-to-date copy of your CV.

To meet our commitment to providing safe, high quality services to our customers we will complete an enhanced adult barring level background check with the Disclosure and Barring service, once an offer of employment is made which is paid for by MTVH. You will also be added to the DBS updating service which will be renewed every 3 years

Please note :- we do not currently offer visa sponsorship.

What's in it for you?

Our benefits include:-

• 28 days annual leave plus 8 bank holidays (pro rata for part time) per year
• 2 volunteering days per year for things like helping out in local communities
• An additional 'Beliefs day' once a year to have an extra a day off
• Supported family friendly approach with extended parental leave
• Enhanced pension with matched contributions of up to 9%
• Option to buy or sell up to 5 days annual leave per year
• Life assurance cover 3 x your salary
• Cycle2work scheme
• Hybrid Working - Dependent on job role and department
• Health cash plan scheme for your everyday healthcare needs which you can add your family members too
• Tenancy deposit - interest free loan to help with rental deposits and season Ticket loan
• Access to extensive learning and training opportunities with Wisebox platform
• Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
• Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support
• Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation

About us

We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH.

Learn more about our benefits and organisation by viewing our attached document

Our promise

Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively 'Serving people better every day' to educate, support and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme.

We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other's wellbeing.

We provide a platform of Network groups for employees to share views, tell us what we're doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:-

• Gender
• Ethnicity
• LGBTQ+
• Disability

Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together!

We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.