Care Manager

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About Our Home:

Nestled in a peaceful residential setting, Norwood Green Care Home features 92 comfortable bedrooms, beautiful gardens and a social lounges. Our personalised care plans, excellent facilities, daily activities, and nutritious meals provide everything you need for a fulfilling life.

We are seeking an experienced Care Manager to join the team.

Responsibilities:

• Ensure policies and procedures are understood and implemented to ensure the highest standards of care.
• Responsible to ensure maximum resident occupancy levels.
• To participate in the development of objectives for the Home and to ensure that those objectives are achieved.

Residents:

• Ensure the maintenance of the highest standards of care is consistent with the requirements of the registering authorities and the policy and procedure manuals.
• Ensure the health, safety and wellbeing of residents.
• Be responsible for good liaison with all appropriate outside professionals associated with resident care.
• Undertake care tasks on a regular basis as required by the needs of the home.
• Liaise with all regulatory bodies as required.
• Apply the company's complaints procedure which allows residents to have their complaints dealt with in an open and honest way without fear of victimisation.
• Report to the Home Manager any complaints made by residents or relatives and investigate as required by the manager.
• Investigate all injuries sustained by residents while in the care of the home.
• Report all serious injuries to the Home Manager.

Staffing:

• Ensure a high standard of service is available to residents.
• Encourage ideas and suggestions which contribute to improved services.
• Discuss and find solutions to common problems.
• Carry out staff appraisal and development interviews at least once a year and supervisions every eight weeks.
• Ensure compliance with policies and procedures.
• Responsible for the recruitment and selection of staff. Ensure that all new staff have the necessary qualifications, training,
• Ensure that all relevant staff are aware of the legal requirements in relation to the administering and custody of drugs.
• Ensure the off duty rota is planned 4 weeks in advance so that staff have a clear idea of their shift duties.
• Introduce new staff to their duties to ensure that job descriptions are understood and followed.

Budget and Domestic Management

• To understand the budget constraints that applies to the home and to support the Home Manager in keeping within these
• constraints and in the careful and cost effective use of resources.
• To advise the Home Manager on minor capital works and review the need to update equipment, furniture and fittings in priority order.
• Ensure that the health and safety standards are maintained in accordance with the Health & Safety at Work Act (1976) and Gold Care Homes' policy.

General Responsibilities:

• As required, attend meetings with the Home Manager to discuss the overall management of the home.
• To carry out all the duties commensurate with the general level of responsibility for the post.
• Be accountable direct to the Home Manager for the day to day management of the residential unit.
• To implement and audit, where required, any Quality System undertaken by the Company.

What we can offer you:

• £35,000 per annum
• ESAS - Salary Advance
• Employee Assistance Programme
• Perkbox
• Employee of the Month
• Long term service awards
• Blue Light Card
• Professional Development
• Refer a Friend