Cardiology Booking Manager

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Job summary

An exciting opportunity has arisen for an Elective Outpatient Booking Manager within our Cardiology Department. The post will be based at Eastbourne District General Hospital but will also include some cross-site working. We would welcome applications from candidates who are enthusiastic, motivated and conscientious individuals with excellent interpersonal skills .

Main duties of the job

You will need to have an understanding of organisational and departmental objectives and be used to working in a multi-disciplinary team. You will need to have knowledge of national performance targets and be able to demonstrate excellent leadership qualities. You should be a team player, with the ability to manage your own workload, be able to balance tact and assertiveness and combine the ability to work calmly and patiently in an extremely busy team. Ideally you will have some Cardiology knowledge as well as some supervisory skills.

About us

We are proud to provide 'Outstanding' care and be a great place to work

We provide safe, compassionate and high quality care to half a million people living or visiting East Sussex. We are one of the largest organisations in East Sussex, the only integrated provider of acute and community care in Sussex. Our extensive services are provided by 7000 + members of staff working from acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites and in people's own homes.

In 2020 the Care Quality Commission rated us as 'Good' overall, and 'Outstanding' for being caring and effective. The Conquest Hospital and our Community Services are rated 'Outstanding'. Eastbourne DGH rated 'Good'.In 2020, the Trust launched its ambitious 'Building for our Future' programme. This once in a lifetime programme aims to repair, redevelop and expand our hospitals, transforming the environment in which we provide care for generations to come.

Job description

Job responsibilities

The hours of Service are Monday to Friday 9am -5pm.

Please refer to the attached job description, for any further questions or queries, please contact the appointing manager.

Job description
Job responsibilities

The hours of Service are Monday to Friday 9am -5pm.

Please refer to the attached job description, for any further questions or queries, please contact the appointing manager.

Person Specification

Qualifications

Essential

• Good general level of education including Maths and English
• Management qualification (Diploma/NVQ 3/4) or proven equivalent training and experience

Experience

Essential

• Proven administration experience within the NHS or similar large organisation
• Previous managerial experience, managing and developing staff
• Experience of working in a busy environment and managing competing demands

Skills/Knowledge/Abilities

Essential

• Understanding of national targets and initiatives relating to bookings
• Excellent communication skills, able to interact effectively with patients, carers, staff and external contacts at all levels
• Able to deal calmly and professionally with difficult situations/individuals
• Able to use own initiative & work within a team
• Maintain discretion and confidentiality
• Good keyboard / IT Skills including knowledge of Microsoft Office - Word, Excel and Outlook

Person Specification
Qualifications

Essential

• Good general level of education including Maths and English
• Management qualification (Diploma/NVQ 3/4) or proven equivalent training and experience

Experience

Essential

• Proven administration experience within the NHS or similar large organisation
• Previous managerial experience, managing and developing staff
• Experience of working in a busy environment and managing competing demands

Skills/Knowledge/Abilities

Essential

• Understanding of national targets and initiatives relating to bookings
• Excellent communication skills, able to interact effectively with patients, carers, staff and external contacts at all levels
• Able to deal calmly and professionally with difficult situations/individuals
• Able to use own initiative & work within a team
• Maintain discretion and confidentiality
• Good keyboard / IT Skills including knowledge of Microsoft Office - Word, Excel and Outlook

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

Additional information
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

Employer details

Employer name

East Sussex Healthcare NHS Trust
Address

EDGH

Kings Road

Eastbourne

BN21 2UD

Employer's website