Cancer Patient Flow/Bed Manager

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Detailed job description and main responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
• Coordinate admissions, transfers, repatriations and discharges for all cancer inpatients patients.
• Maintain accurate and up to date records relating to all cancer elective and emergency admissions, transfer in and out, discharges, outliers and bed state - and use these records to provide oversight of the bed status daily.
• Ensure effective communications with the Trusts Operations Centre and ensure an effective collaborative relationship is established with the Co-ordination Centre to promote effective patient flow management.
• Provide cross cover for Oncology Discharge Co-ordinator when required.
• Demonstrate metrics for patient flow performance by audit and other quality assurance methods. Report performance to Onc or Haem Governance meetings as required.
• Monitor outlier numbers and clinical care of outlying cancer patients.
• Facilitate discharge processes to ensure effective, efficient and appropriate discharge in liaison Cancer Discharge Coordinator and Integrated Discharge Service (IDS), cancer and tower ward sisters.
• Ensure professional and supportive communications with the Multidisciplinary team.
• Support change management issues/projects for the service and lead as required.
• Support and promote a welcoming, caring and supportive environment is provided for staff, patients and their family/visitors/carers, working according to the Trust values.
• Uphold quality initiatives that improve 'customer care' and enhance the interface between cancer services, staff, patients and visitors and other wards and departments within the Trust.

Person specification

Knowledge & Qualifications

Essential criteria

• Registered Nurse Part 1, 2 or relevant section of the register.
• Teaching course
• Relevant cancer specialist clinical course
• Educated to degree level or currently completing degree

Desirable criteria

• Recognised Leadership course
• Advanced communications course

Experience

Essential criteria

• Substantial relevant clinical and managerial experience
• Proven track record of leadership

Desirable criteria

• Demonstrable previous experience in Bed Management or equivalent experience

Communication & Customer Care

Essential criteria

• Able to communicate sensitive and complex information in an appropriate manner
• Communicates with patients and carers in an empathetic manner

Quality and service improvement

Essential criteria

• Ability to lead on service improvement projects
• Able to demonstrate understanding of own importance and role in Clinical Governance and risk management
• Evidence of involvement with audit and quality in clinical care

Information processing (IT Skills)

Essential criteria

• Experience using spreadsheets, access, word and internet packages

At UCLH, we have a real 'One Team' ethos, and our values - safety, kindness, teamwork and improving, are central to the way we work. This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England.

At UCLH we take equality of opportunity seriously and are committed to being a diverse and inclusive employer, with a culture that creates a real sense of belonging and trust. It is our fundamental aim, to recruit, retain and promote a diverse mix of people who are representative of our local communities. Applications are encouraged from candidates of all backgrounds, cultures, and perspectives to support our world class research, innovation and creativity.

UCLH recognises the benefits of flexible working for staff and has a dedicated policy which allows staff to apply for flexible working right from the beginning of employment. For more information please go to: https://www.uclh.nhs.uk/work-with-us/why-choose-uclh/flexible-working.

We offer our permanent staff an interest free season ticket loan for travel, all our staff have access to free independent and confidential support, large retail discounts, a staff discount platform, cycle to work scheme and on-site accommodation to name a few.

Additionally, UCLH Arts and Heritage's staff wellbeing programme, Creative Comfort, offers a variety of ways to engage with the arts as a member of UCLH staff. You can try out the weekly choir, weekly art club and join the Culture Club for exclusive access to free and discounted tickets for opera, exhibitions, theatre and more.

We recognise, reward and thank colleagues by nominating them for our annual Celebrating Excellence Awards, which are funded by UCLH Charity.

We are also members of www.mytrustbenefits.co.uk/ which offers discounts on high street retail stores, offers on travel deals, and also to take advantage of cash back schemes.

This vacancy may close before the current listed closing date. You are advised not to delay submitting your completed application.

Please note that all correspondence regarding your application will be via email. The emails will be sent to you via TRAC.jobs and not via NHS Jobs, we encourage you to check your inbox regularly.

Please note that if you are at present in a training position on the 2016 new junior doctor's contract and are applying for a Trust doctor role your salary will not be pay protected.

You will be placed on the appropriate point of the Trust Doctor pay scale based on your previous experience.

Please note that if you have not heard from us within 3 weeks of the closing date of the advert to assume that you have not been shortlisted on this occasion.

The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.

Employer certification / accreditation badges

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

• Job Description (PDF, 712.3KB)
• Functional Requirements (PDF, 262.3KB)
• UCLH Values (PDF, 860.9KB)