Cancer Directorate - Head of Quality Assurance
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Job summary
We are looking to recruit an highly experienced Head of Quality for the Cancer Directorate Encompassing: The Department of Oncology Including Radiotherapy and Medical Physics, The Department of Haematology including Blood and Marrow Transplantation (BMT) Programme, Chimeric Antigen Receptor T-cell (CAR-T) therapy Programme and Cambridge Cellular Therapy Laboratory (CCTL), Urology, Gynae- Oncology and Breast-Oncology.
You will be responsible for for the strategic direction, management, assessment, planning, implementation and evaluation of the quality management systems i.e. QPulse, to enable compliance to all related regulatory, professional and accreditation requirements including JACIE, CHKS, ISO 9001:2015, OECI, HTA and CQC.
You will have substantial experience of Quality management, auditing to ISO 9001:2015 requirements within a healthcare setting, experience of accreditations including JACIE, CHKS, OECI, HTA and CQC and significant experience of Qpulse.
Main duties of the job
Be Accountable lead for quality management across the Cancer Directorate including the management of the Quality Assurance Team.
Ensure that the processes for the Quality Management Systems (QMS) are established, implemented, maintained and continuously improve.
Facilitate, co-ordinate and maintain the delivery of an effective quality management programme within the Cancer Directorate and associate departments.
Co-ordinate the alignment of the QMS's policies and procedures across all specialities within the Cancer Directorate.
Manage the process of and where necessary produce data and reports on performance, measuring against set standards.
Liaise with multiple staff groups (e.g. Nursing, AHP, Admin, Management, Clinical) throughout the Cancer Directorate on the performance of the QMS and any need for improvement.
Be the Quality Management Lead for the Cancer Directorate on all inspections, liaising with external assessment bodies on all matters relating to the accreditation processes.
Support and train Directorate staff and be accountable for all aspects of the quality of service delivered by the Quality Assurance team.
About us
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 11000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Job description
Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
This vacancy will close at midnight on the 11th of June.
Interviews are due to be held on the 21st of June.
Benefits to you
We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases alternative working hours will be considered.
We welcome applications from the Armed Forces.
Job description
Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
This vacancy will close at midnight on the 11th of June.
Interviews are due to be held on the 21st of June.
Benefits to you
We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases alternative working hours will be considered.
We welcome applications from the Armed Forces.
Person Specification
Qualifications
Essential
- Educated to undergraduate degree level or equivalent in the field of health sciences or biological sciences
- Higher Qualification with recognised quality management area
- Evidence of continuous personal and professional development
Desirable
- Management qualification or equivalent experience
- Qualification in project management Postgraduate qualification in relevant area
Experience
Essential
- Substantial Quality management experience within healthcare and scientific setting and/or Cellular Therapy
- Significant experience of Quality Management role
- Significant experience of Quality systems, including the use of commercial QMS Software such as Qpulse
- Experience of managing, developing and implementing quality assurance systems
- Demonstrable experience of managing external audits and managing outcomes
- Experience of managing internal and external accreditation
- Experience of supporting education, development and training
- Experience in compiling and implementing policies and procedures that support service improvement
- Familiar and competent with research methodology and clinical audit
- Problem solving/trouble shooting skills
- Effective verbal and written communication
- Experience of line management and managing a team
- Microsoft Office products (Excel, Word, PowerPoint) and databases
Desirable
- Previous role with NHS Quality Assurance systems and processes
- Experience of completing and submitting mandatory returns
- Experience of teaching
- Experience of managing projects
Knowledge
Essential
- Substantial Knowledge and experience of audit approaches and systems
- Extensive knowledge of Quality Management systems
- Knowledge and experience of Cancer services
- Knowledge of the CQC standards KLOEs
- In-depth knowledge of Cancer Accreditation processes including HTA, JACIE, OECI
- Expert knowledge and experience of current national and local cancer service issues
- The NHS Plan and modernisation agenda
- Principles of lifelong learning
- Professional education and training
- Workforce planning, recruitment and retention
Desirable
- Knowledge of NHS initiatives
Skills
Essential
- Highly developed interpretation and analytical skills
- Demonstrable mentoring skills
- Highly developed interpersonal skills - can work as part of a team or independently
- Able to prioritise own workload and that of others to meet needs of the service
- Ability to concentrate for prolonged periods of time
- Highly developed influencing skills including being able to express professional views to senior management in an open and constructive manner
- Able to preserver to ensure that agreed actions are completed by self and direct reports
- Able to understand and express the needs of customers to senior management
- Highly developed communication skills in a range of media, written, oral, presentation, electronic
- Able to travel across multi-site
Desirable
- Budget and resource management
Additional requirements
Essential
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.
Person Specification
Qualifications
Essential
- Educated to undergraduate degree level or equivalent in the field of health sciences or biological sciences
- Higher Qualification with recognised quality management area
- Evidence of continuous personal and professional development
Desirable
- Management qualification or equivalent experience
- Qualification in project management Postgraduate qualification in relevant area
Experience
Essential
- Substantial Quality management experience within healthcare and scientific setting and/or Cellular Therapy
- Significant experience of Quality Management role
- Significant experience of Quality systems, including the use of commercial QMS Software such as Qpulse
- Experience of managing, developing and implementing quality assurance systems
- Demonstrable experience of managing external audits and managing outcomes
- Experience of managing internal and external accreditation
- Experience of supporting education, development and training
- Experience in compiling and implementing policies and procedures that support service improvement
- Familiar and competent with research methodology and clinical audit
- Problem solving/trouble shooting skills
- Effective verbal and written communication
- Experience of line management and managing a team
- Microsoft Office products (Excel, Word, PowerPoint) and databases
Desirable
- Previous role with NHS Quality Assurance systems and processes
- Experience of completing and submitting mandatory returns
- Experience of teaching
- Experience of managing projects
Knowledge
Essential
- Substantial Knowledge and experience of audit approaches and systems
- Extensive knowledge of Quality Management systems
- Knowledge and experience of Cancer services
- Knowledge of the CQC standards KLOEs
- In-depth knowledge of Cancer Accreditation processes including HTA, JACIE, OECI
- Expert knowledge and experience of current national and local cancer service issues
- The NHS Plan and modernisation agenda
- Principles of lifelong learning
- Professional education and training
- Workforce planning, recruitment and retention
Desirable
- Knowledge of NHS initiatives
Skills
Essential
- Highly developed interpretation and analytical skills
- Demonstrable mentoring skills
- Highly developed interpersonal skills - can work as part of a team or independently
- Able to prioritise own workload and that of others to meet needs of the service
- Ability to concentrate for prolonged periods of time
- Highly developed influencing skills including being able to express professional views to senior management in an open and constructive manner
- Able to preserver to ensure that agreed actions are completed by self and direct reports
- Able to understand and express the needs of customers to senior management
- Highly developed communication skills in a range of media, written, oral, presentation, electronic
- Able to travel across multi-site
Desirable
- Budget and resource management
Additional requirements
Essential
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .
Additional information
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .
Employer details
Employer name
Cambridge University Hospital NHS Foundation Trust
Address
Addenbrooke's Hospital - Division B
Hills Road
Cambridge
CB2 0QQ
Employer's website