Campaign Manager

BRAND: Zenith
Job Function: Media Performance
Location: London, United Kingdom
Experience Level: Management
Workplace Type: Hybrid

Company description

We are the ROI agency, a position we have proudly held true to since 2005. Our more than 6,000 specialists across 95 markets offer unparalleled capabilities in Media, Data, Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients' businesses.

Over the years, we have evolved our definition of ROI, as it has changed with the ever- complicated communications landscape. ROI is no longer simply about the most efficient planning, buying and reporting of media.

Yes, ROI is about delivering Return on Investment; but it's also about going beyond to deliver a

Return on Imagination and more integrated experiences that inspire Growth. Top-line growth

for our clients' businesses, growth for our people and growth for our culture.

Powered by our best-in-class proprietary tools and data, our work spans the full spectrum of media communications, from analytics, data and technology to performance marketing, content and superior trading.

This breadth means we deliver Insight that lies at the intersection of consumer, category, and brand, attributing every budget to stronger business outcomes.

It means we deliver more creative media solutions that bring together best-in-class strategy, planning and the power of Publicis Groupe to ensure distinct and more personal brand experiences for our clients.

It means we adopt new data analytics and value optimisation techniques while building

relationships with some of the world's most exciting start-ups. We leverage over 30 years of media planning expertise to go beyond traditional media solutions and deliver a Return on Investment that is both forward-thinking and accountable to our clients.

At Zenith, we ultimately seek out a more meaningful kind of ROI. Our unique way of thinking inspires growth for some of the world's leading brands, including Coty, Electrolux, Essity, Lactalis, Luxottica, Nestlé, Nomad Foods, Reckitt, TikTok and Verizon.

Overview

About the role....

The Campaign Manager plays a pivotal role within Publicis Alchemy client's global biddable ecosystem, working closely with the Digital Operations Director to ensure the smooth, consistent, and high-quality delivery of all biddable campaigns across ex-US markets. Operating at the centre of a highly collaborative network of global, regional, and local teams, this role ensures that every campaign has the information, assets, and operational clarity required for timely and accurate activation.

The Campaign Manager is responsible for coordinating end-to-end campaign delivery across social and programmatic - overseeing the flow of briefs, tactical planning, campaign setup, QA, go-live confirmation, performance reporting, and financial processes. Daily communication with global and local market teams is essential to ensure alignment, unblock issues, and maintain momentum across all active campaigns.

This role also contributes to the evolution of operational ways of working, supporting the development of scalable processes, documentation, and governance frameworks that elevate campaign quality and consistency across all markets. As a key partner to channel specialists and cross-functional teams, the Campaign Manager helps uphold world-class standards and ensures that biddable activation is delivered with precision, efficiency, and excellence at scale.

Responsibilities

About the work....

• Lead the enforcement and utilisation of Workflow Jira across all biddable teams, assigned TAAG traffickers, and regional and local market stakeholders
• Own the regional biddable Campaign Tracker and maintain daily oversight of the status of all current and upcoming biddable campaigns
• Run regional biddable and Ad Ops campaign status calls as needed to maintain alignment and momentum across teams
• Communicate directly with biddable buyers and assigned Ad Ops traffickers to gather updates on campaign progress, outstanding tasks, and potential risks
• Manage regional and local market teams to ensure agreed SLAs are met through clear communication, negotiation, and education. Identify legitimate urgent campaign requests and work with biddable teams to define realistic delivery timelines
• Ensure timely delivery of end-to-end biddable activation, including tactical media planning, campaign setup, QA, go-live confirmations, performance reporting, and finance processes
• Proactively engage with regional and local markets to secure timely delivery of briefs, creative assets, tactical media plans, and client approvals required for go-live
• Review and report monthly on the timeliness and accuracy of campaign delivery, identifying opportunities to improve processes, ways of working, or training needs.
• Lead internal biddable campaign status calls with biddable buyers, identify delays, and ensure clear, actionable steps are defined for resolution
• Create process documentation and deliver training sessions for regional and local markets, as well as internal teams, to ensure consistent understanding and adoption of biddable workflows or to implement new processes

Qualifications

What you need to succeed....

• Experience working within large, complex organisations and navigating fast-paced, high-volume environments
• Experience in hands-on biddable buying, with a strong understanding of activation workflows

• Expertise in high-volume campaign or project management, including building and maintaining internal trackers or dashboards to visualise status for senior stakeholders
• Strong understanding of social and programmatic, and biddable trafficking processes, with the ability to anticipate risks, delays, and operational challenges across the end-to-end campaign lifecycle
• High level of accuracy and attention to detail
• Determination and resilience in driving objectives to completion
• Excellent prioritisation, time management, and organisational skills, especially when managing competing deadlines
• Professional, ambitious, and collaborative, with a strong sense of ownership and team orientation
• Confident and resilient, able to challenge existing processes and advocate for improved ways of working
• Proactive mindset with a willingness to learn, take on new initiatives, and operate effectively in evolving or unstructured environments

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Additional information

Zenith International has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans, we also offer:

• WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
• REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care.
• HELP@HAND BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching.
• FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave.
• FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment.
• GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre.

Full details of our benefits will be shared when you join us!

Publicis Groupe operates a hybrid working pattern with full time employees being office-based four days during the working week.

We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.

Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).