CAMHS Senior Community Support Worker

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South London and Maudsley NHS Foundation Trust has a rich history, well-established community links and an international reputation. We deliver specialist services in the London boroughs of Croydon, Lambeth, Lewisham and Southwark, Bexley, Bromley, Greenwich, Wandsworth and Richmond.

We are committed to provide a high quality and specialist care to our service users and we are recognised for our care and treatment we provide. The Care Quality Commission already rates our services as 'good'.

We launched our five-year strategy, Aiming High; Changing Lives in 2021 together with Our Care Improvement System as our quality management system methodology to make a positive impact on patient care, outcomes and staff experience. By joining SLaM, all staff will get the opportunity to be part of this exciting improvement journey supported with learning and development to harness everyone's potential as change makers.

The trust recognises the unique and valuable contribution that people with lived experience of mental illness can bring to a role. We therefore welcome applications from people with lived experience and consider them as an asset to the Trust.

Our Values

We take pride in providing specialist care to our service users where our Trust values and our promise to be caring, kind, polite, prompt, honest, listen and do what I say I'm going to do is at the heart of everything we do. When you join us, you'll be part of something special.

As a Trust we are happy to talk flexible working.

Job overview

The CAMHS Enhanced Treatment Service (ETS) team is an innovative and friendly team that is passionate about improving care for the young people that we work with.

The aim of the service is to improve the quality of care for young people by providing a care pathway back to outpatient services for young people who have been admitted as inpatients or to provide an intensive treatment package as an alternative admission for cases where treatment in Tier 3 CAMHS is not viable. We offer both day care and outreach models of intervention.

We aim to reduce A&E presentations and hospital admissions and offer the least restrictive interventions to provide consistent access to rapid, effective interventions, support and recovery - including crisis services. This includes better use of resources and investing to develop more local, community-based services and support.

Be part of a pioneering team which is vital to our plans to transform CAMHS Tier 4 services across South London. The service will work in collaboration with the South London Partnership (SLP) Crisis Service and will link with the three mental health trusts in the South London Mental Health and Community Partnership. South London Partnership's CAMHS New Models of Care Programme aims to transform services through partnership-working; delivering best practice consistently to support young people and their families.

Main duties of the job

We are looking for a Band 4 community CAMHS Support Worker. This varied role offers excellent opportunities to gain experience and skills in a variety of different settings.

We are looking to appoint someone who is confident, responsive and has a passion for young-person and family-centred improvements; you will be enthusiastic and resilient and be able to respond to young people's needs flexibly. The successful candidate will pride themselves on being skilled at engaging with young people and families, work well within a team and be passionate about providing a high-quality service to young people. We are looking for a candidate who is inspired by the idea of making a difference.

Duties include but are not limited to:

• The Post holder will facilitate individual therapeutic care plans/ therapeutic interventions that have been planned with or by qualified members of the team in conjunction with their care coordinator.
• The Senior CAMHS support worker will work with young people in the community and also in the ETS day service.
• Please see job description/ person specification for further information.

Working for our organisation

We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work life balance. There is an extensive range of excellent benefits for you and your family. We want you to feel like you are part of a close knit team at SLaM. It's important to us that you valued and appreciated and that are why we have a comprehensive benefits package on offer

Some of our benefits are highlighted here:

Generous pay, pensions and leave. We offer a comprehensive pay, pensions and leave package which is dependent on the role and length of service.

Work life balance. We support a range of flexible working options, such as: part-time working and job sharing.

Career development. There are plenty of opportunities to progress your career and we support your development through a number of programmes such as mentoring, coaching, positive people management, collective leadership and other talent programmes.

Car lease. Our staff benefit from competitive deals to lease cars.

Accommodation. Our staff benefit fromkeyworker housing, which is available on selected sites.

NHS discounts. With discounts of up to 10% from a variety of well-known retail brands through the Health Service Discounts website.

• Other benefits include:
• Counselling services
• Wellbeing events
• Long service awards
• Cycle to work scheme
• Season ticket loan
• Childcare vouchers
• Staff restaurants

Detailed job description and main responsibilities

Care Certificate

English and Mathematics basic qualifications (eg GCSE at grade C or above) or equivalent

At least one year as a Healthcare Support Worker, or equivalent level of experience.

Empathy for individuals who have experienced mental health problems and ability to cope with behaviour which may be challenging at times.

Able to provide quality care that is responsive to service user's needs, without close supervision, and acting on own initiative, within protocols, policies and care plans.

Communications skills - receiving and conveying information accurately with staff and with service users and able to keep accurate records

Resilient: able to respond appropriately to potential difficult interpersonal situations or demands of the role including distress and agitation

Person specification

Education and Qualification

Essential criteria

• Care Certificate
• NVQ Level 3 in Health and Social care of other equivalent Qualification

Desirable criteria

• Evidence of further relevant study.

Experience

Essential criteria

• Experience of working as healthcare assistant in a mental health setting
• Experience of working with people with mental health problems
• experience of working with professionals from other agencies and services

Desirable criteria

• Experience of co-facilitating groups
• Experience of working with children or young people and their parent's carers

Knowledge/ Skills

Essential criteria

• Empathy for individuals who have experienced mental health problems and ability to cope with behaviour which may be challening at times.
• Able to provide quality care that is responsive to service user's needs without close supervision and acting on own initiative, within protocols, policies and care plans
• Good written and verbal communication Skills
• Knowledge of different mental health disorders, signs, symptoms, risk factors and presentations.

Desirable criteria

• Training in other specific interventions e.g CBT, DBT etc

The Trust is committed to providing services which embrace diversity and that promote equality of opportunity. We are a Disability Confident Employer, we welcome applicants from all sections of the community and people of all protected characteristics. We provide reasonable adjustments for candidates with a disability and are committed to treating people fairly with compassion, respect and dignity and in promoting equality and human rights. We aim to put this commitment into practice by:

• Embedding our commitment to tackling inequality, eliminating discrimination and harassment; promoting equality of opportunity and fostering good relations in our everyday practice
• Ensuring that all our services and all staff understand and support our commitment
• We believe that people who use our services, their carers and our staff, should be treated with compassion, respect and dignity

Please note:

• That all applications for this post will need to be made online
• That you read and understand the Job Description and Personal Specification attached to the role. Your Statement in Support should reflect the requirements specified as your application will be judged against these criteria
• That the closing date listed is a guide only and that the vacancy may close earlier should sufficient number of applicants have been received. We advise that you submit your application as early as possible
• That once you have submitted your application you agree to your application being transferred to a 3rd party e-recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs
• That should you not have heard from us within three weeks from the closing date your application has not successful
• That priority consideration for applications may be given to at-risk NHS employees
• That should you be successful and appointed, you authorise South London and Maudsley NHS Foundation Trust to confirm your previous NHS service via an Inter Authority Transfer (IAT) process
• That we are a smoke-free Trust

SLaM is a Stonewall Diversity Champion , Stonewall is the largest Lesbian, Gay, Bi and Trans (LGBT) rights charity in Europe'

Employer certification / accreditation badges

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

• Job Description and Person Specification (PDF, 386.3KB)
• SLaM Staff Benefits (PDF, 1.1MB)
• Happy to Talk Flexible Working (PDF, 680.1KB)