Cafe Manager

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Job Introduction

Cafe Manager

Aston - Birmingham

£32,000 per annum

Monday to Friday, with occasions weekends

Typical shift will be 7:30am to 4pm, may be requirements to cover the evening sift finishing at 7:30pm

We are looking for a Cafe Manager to manage the Café in a busy and highly sensitive environment in the Operation Centre for West Midlands Police. The café will consist of a served area and a 24/7 self-serve area.

Key Responsibilities

• Manage the onsite team of Chefs and front of house staff.
• Ensure all client hospitality is delivered to the correct standard and look to up sell to increase revenue.
• Carry out an accurate weekly stock take with the team.
• Ensure all retail areas are always adequately stocked.
• Ensure all customer requirements are delivered in line with the expectation.
• Monitor and manage GP.
• Ensure cost and sales records are accurately inputted and maintained
• All food wastage is recorded and minimised
• Ensure all customer requirements are communicated to all departments in advance to ensure effective planning
• Taking reasonable care for your own health and safety and that of others who may be affected by what you do or what they fail to do.
• Implement all relevant HSE procedures within the unit and review them as appropriate.
• Ensure that all HSE incidents are correctly reported and investigated with relevant reviews of work procedures.
• Ensure that all appropriate HSE information, instruction, training and supervision is provided to all employees within your control to enable them to carry out their work safely and effectively.
• Maintain up to date training records for all employees under your control.
• Report HSE issues beyond your control to your line manager.
• Implement the requirements of HSE campaigns that are initiated to improve HSE performance.
• To communicate site and company targets
• Team are supported, trained, coached and develop
• Labour turnover is monitored, and team is fully recruited
• Produce and utilise succession plan
• Ensure everyone is trained and adheres to all H&S and FS policies
• To encourage participation and implement action plan
• Hold regular team talk briefings

Person Specification

• Good knowledge and experience of working with food
• People Management
• Communication
• Results Orientation
• Holding others accountable
• Understanding Customers

Essential

• Proven experience in managing successful teams in a similar environment
• Experience of leading and managing a small team of people
• Minimum 2 years catering experience
• Excellent financial acumen
• I.T literate

Desirable

• Experience in a similar role
• Good knowledge of food production methods and procedures
• Excellent communication skills
• Self-motivated and ability to adapt to a changing environment

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• To help with the cost of living crisis, Compass will be providing a free meal or equivalent Subsidy while working
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Regular emails filled with the best discounts and savings available
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families
• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes

About Us

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/2105/41206001/52642073/BU

Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!