Business Support Manager

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Pay Rate: £40,000 to £45,000
Grade: K
Contract Type: Permanent (Full-Time)
Shift patterns: Monday to Friday, 8am to 4pm or 9am to 5pm

Location: Tamworth

We're now looking for a Business Support Manager to take the helm of our daily transport operations!

WHAT YOU'LL DO

• Support the transport operation with activities, to ensure smooth, effective, sustainable, and positive performance
• Establish, initiate and implement CI initiatives
• Implement and manage projects within the operation
• Reporting on KPI performance and contractual obligations e.g., CO2 commitments
• Tracking, reporting and presenting KPI performance for customer
• Work alongside central customer service and planning to improve service and increase revenue

WHAT YOU'LL BRING

• Previous experience as a Transport Operations Support Manager
• Strong experience with data and systems (essential)
• Planning tool/system experience (desirable)
• Excellent organisational and problem-solving skills
• Proven experience in project management within logistics
• Proven experience in understanding, tracking, and managing all transport-related costs
• Proven experience in Health and Safety procedures within transport

WHY JOIN US?

• Discretionary bonus based on performance
• We're happy to talk about flexible working - just ask about alternative patterns at interview
• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice
• Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more

WHO WE ARE

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

Please be aware that interviews are provisionally scheduled to take place during the week commencing 25/04/2 . Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.

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