Business Support Manager

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Business Support Manager

Role Responsibility

Kent County Council is seeking a dynamic and motivated Business Support Manager to lead our Business Support team across the East Kent and South Kent regions. This is a fantastic opportunity to make a real difference by ensuring high-quality support for managers and practitioners within Integrated Children's Services.

About the Role

As Business Support Manager, you will:

• Lead and manage a significant, geographically dispersed team, ensuring consistent, efficient, and effective business support services.
• Oversee business support functions for teams including Children's Social Work, Children in Care, Early Help, Family Hubs, Fostering, Adoption, 18+ Care Leavers and Virtual School Kent
• Drive improvements in business processes and systems, ensuring compliance with legislation and council policies.
• Manage resource allocation, data quality, and business continuity planning.
• Support and develop staff, promoting a culture of high performance and continuous improvement.
• Coordinate information for inspections, audits, and divisional reviews.
• Oversee budget management and procurement within the business support function.

About You

We're looking for someone who can demonstrate:

• Level 5 Diploma (or equivalent), degree, or advanced professional qualification.
• Achieved or working towards Kent Manager or equivalent management qualification.
• Significant experience in business support, including producing complex reports and managing teams.
• Strong experience in budget planning, financial processes, and project management.
• Excellent communication, leadership, and organisational skills.
• Ability to drive change, exercise professional judgement, and resolve issues swiftly.
• Understanding of inspection frameworks, governance, and personnel practices.
• Willingness and ability to travel across a wide geographical area as required.

Our Values

At Kent County Council, we are:

• Open: Acting with integrity, honesty, and transparency; embracing change and new technology; treating people fairly and with respect.
• Inviting Contribution and Challenge: Working collaboratively and innovatively, putting the interests and wellbeing of customers first.
• Accountable: Taking responsibility for our actions, performance, and use of resources.

Why Join Us?

You'll be part of a supportive and forward-thinking team, committed to making a positive impact on the lives of children and young people across Kent. We offer opportunities for professional development and career progression within a large and diverse organisation.

Interviews are expected to take place on Wednesday 29th October in Maidstone.

Contact Details

For further information, please contact:

David Mackins, 03000 410260, david.mackins@kent.gov.uk

About the Company

Work that works for you and us - let's talk flexibility!

KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.

Please note - if you are interested, please apply soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.