Business Support Manager

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Fulfil your potential in hospitals that make history:

Charing Cross, Hammersmith, St Mary's, Queen Charlotte's & Chelsea and Western Eye.

With five world-renowned hospitals, Imperial College Healthcare NHS Trust is full of opportunity if you are looking to develop your healthcare career.

We are an NHS Trust of approximately 14,000 people, providing care for over a million and a half patients from north west London and beyond every year.

We have a rich heritage and an ambitious vision for the future of our patients and local communities.

With our partners, Imperial College London, and The Royal Marsden NHS Foundation Trust, we form Imperial College Academic Health Science Centre, one of 6 academic health science centres in the UK, working to ensure the rapid translation of research for better patient care and excellence in education.

We are proud of our heritage in innovation and we are early adopters of new insights in technologies, techniques and treatments for improving health.

Job overview

We are seeking a motivated and dynamic individual to support the Business Manager and serve as part of the Specialist Medicine management and administrative team. The successful candidate will take on a leadership role within the Specialist Medicine Outpatient and Inpatient areas, ensuring the continuity of service through efficient management of both administrative processes and team operations.

Main duties of the job

• To support and deputise for the Business Manager and function as part of the Specialist Medicine management and administrative team.
• To provide leadership for the Specialist Medicine Outpatient and Inpatient areas.
• The post holder will be expected to organise and prioritise own workload and to assist colleagues to ensure the continuity of service at all times.

Working for our organisation

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview. .

Detailed job description and main responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews please view the Job Description attachment with the job advert.

Person specification

EDUCATION

Essential criteria

• A-Levels

Desirable criteria

• Degree or equivalent qualification

SKILLS/ ABILITIES

Essential criteria

• Ability to use Microsoft Word, PowerPoint, Excel
• Ability to work autonomously, prioritise own workload & act on own initiative.
• Ability to work as a team player
• Ability to supervise effectively

Desirable criteria

• Excellent Budgetary management skills

EXPERIENCE

Essential criteria

• Previous experience as a manager of staff
• Working in a pressurised environment
• Previous experience of working within a target based department
• Previous experience of working with RTT and cancer rules and their application

Please ensure you check your emails regularly as this is how we will communicate with you throughout the recruitment process. If you are shortlisted you will be contacted by email and text message (if you provide a mobile contact number).

Employer certification / accreditation badges

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

• Job description (PDF, 829.9KB)
• Functional Requirement Form (PDF, 368.6KB)
• Our Strategy 2023-25 (PDF, 230.4KB)