Business Support Assistant Manager

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Job Description

• Suffolk County Council - Riverside, Lowestoft NR33 0EQ - Hybrid
• £27,711 per annum (pro rata for part time)
• 37 hours per week - Flexible working options available
• Permanent

At Suffolk County Council, every role is a chance to create positive change. We're not just a local authority; we're a team of dedicated individuals working together to improve lives across our diverse communities. As our new Business Support Assistant Manager, you'll have the unique opportunity to see the direct impact of your work on the people and places that make Suffolk special. Your contributions will help build a brighter future for all. If you're passionate about making a real, tangible difference, it's time to reimagine your career with us. Join Suffolk County Council and turn your passion for positive change into action.

Your role and responsibilities

As our new Business Support Assistant Manager, you will:

• supervise a team of Business Support Officers to provide a range of administrative and financial duties to ensure the efficient delivery of services to the Youth Justice Service team and external partners including police, courts and legal representatives
• assist with coordinating and prioritising the Business Support within the Service and lead on Court administration within the Service
• manage and attend Referral Order Panel Meetings, and this will require an element of evening working
• be required to have specialist knowledge in court recording and will attend court (virtually or in person) to record the results of the weekly Youth Court
• as a member of the Suffolk Youth Justice Case Management 'super-user' panel, provide essential support to users of Suffolk Youth Justice Case Management System (CMS) and attend regular panel meetings with the Performance Team to provide feedback and contribution to enhance, develop and improve features of the CMS
• take lead responsibility for maintaining and updating the Suffolk Youth Justice Practitioners Portal. The portal provides critical policies, procedures and service information relating to the youth justice service, alongside relevant forms and templates
• be minuting team and service meetings, as required
• be monitoring and reconciliation of team budget, within agreed procedures as directed by the Business Support Manager (BSM) and highlighting any areas of concern or savings opportunities to the BSM.

You can view a full list of requirements in the Job and Person Profile (docx). If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application.

The team

The Suffolk Youth Justice Service (SYJS):

• works with children, young people who are in, or on the edge of the Youth Justice System
• works with parents and carers and the victims of youth crime
• is a multi-agency partnership hosted by Suffolk County Council. The aim is to prevent offending by children and young people and protect the public from the harm caused by their offending
• works to ensure the safety and wellbeing of these children and young people and to enhance their life aspirations and opportunities.

For more information

Please contact Andrew Johns (he/him) for a casual conversation. You can reach them by calling 01473 260110 or emailing andrew.johns@suffolk.gov.uk

How to apply

Step 1 - Read the Job and Person Profile (JPP) (docx).

Step 2 - Click 'Apply Now' to start your online application.

Step 3 - Upload asupporting statement indicating how you meet each of the criteria in the 'Person Profile' section of theJPP.

• You should use the Supporting Statement template (docx).
• Please use Arial font size 11 and keep your statement to a maximum of two sides of A4.

Please note: Without a supporting statement, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.

If you require any reasonable adjustments to the application process before the next selection stage, please contact our Recruitment Team by emailing: recruitment@suffolk.gov.ukor calling 03456 014412.If you are invited to the next stage of selection, you will have another opportunity to request adjustments for the next stages of the process.

We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We ask you to present your own work and ideas throughout the application process.

Closing date: 11.30pm, 23 February 2025.

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid

About Us

As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We're driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.

In return, you'll enjoy:

• up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
• membership of a competitive Local Government Pension Scheme (LGPS)
• travel, lifestyle, health and wellbeing benefits
• performance-related annual pay progression, in addition to an annual cost-of-living pay increase
• training and encouragement to expand your knowledge
• a variety of career development opportunities across our organisation
• diverse and active staff networks
• flexible working options, with the right to request flexible working from your first day

Plus lots more!

If you want to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk).