Business Services Manager

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We're looking for a qualified accountant to join our team as a Business Services Manager to support the provision of services and advice to a portfolio of clients.

What does this role involve?
Joining us as a Business Services Manager, you will be the primary contact for a portfolio of clients, taking overall responsibility for the management and building of those relationships.
Team management
You will ensure that your team is equipped with the skills they need to deliver the best possible client experience, coupled with clear career opportunities and a supportive work environment in which talents can flourish. You will be responsible for conducting performance reviews and setting clear objectives while maintaining fairness, equality, diversity, and inclusivity.
Teamwork
As part of the management team, you will contribute to the achievement of targets and success of the service line.
Client experience
You will identify complex challenges your clients face and provide viable solutions for them, using the combined knowledge and skills of your team to add measurable value to the client experience.

You will be required to develop relationships with new and existing clients to identify opportunities, pitch for new business and create tender documents.
Skills and experience
We encourage candidates of all backgrounds and capabilities to apply, although it's essential that your values and experience align with this role's key responsibilities. To be successful you will:

• have good communication skills, enabling you to work effectively and collaboratively in a team
• have interpersonal and people management skills
• have project management skills and familiarity with accounting software
• be ACA or ACCA qualified or with a minimum of five years experience

Join Duncan & Toplis
From flexible working arrangements and time-matched volunteer hours to online fitness classes and mental health support, at Duncan & Toplis we're committed to helping our people maintain a healthy and balanced lifestyle.

We help our team to develop their talents and encourage ambitious individuals to progress their careers and expand their professional and personal capability with fully supported training and CPD.

Our values of trust, partnership, and inclusivity are at the forefront of everything we do.

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