Business Operations Manager

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About us:

The School of Neuroscience is UK's 2nd largest Neuroscience school with over 500 researchers and 200 PhD students. It is one of three schools at the Institute of Psychiatry, Psychology & Neuroscience. We are ranked 4th in the world for the total number of publications in neuroscience, 4th for the number of publication outputs in top 5% citations in neuroscience, and 4th for top 5% citations in neurology.

Our academic and research staff are integral to our school. Their work is supported by a group of Professional Services staff members based within the four departments as well as at School level. We support staff members requiring flexible working arrangements and reasonable adjustments. Upon consultation at the points of recruitment and onboarding, we will strive to provide the best adjustments for you.

We strongly encourage our staff to dedicate time to their professional development through training courses and participation in working groups and networks. We also encourage our staff to seek mentoring outside their direct line management. Mentoring, both via formal and informal arrangements, allows individuals to fully explore their career situation and development. Our weekly school circular regularly captures and promotes opportunities open to all staff.

About the role:

The Business Operations Manager role is based within the School of Neuroscience and will work across the School with key stakeholders to provide high-level administrative management and support for key operational functions: Education, Space, and People. Working alongside the Senior Business Manager (Operations) the role is responsible for ensuring that policies and processes are working effectively, continuously reviewing these to ensure maximum efficiency in business operations. The role will have line management responsibilities to ensure activities are delivered to a high standard.

The postholder will develop and support a team, be proactive in identifying areas for efficiencies, with strong problem-solving skills and experience.

This is a hybrid role, requiring a minimum of 3 working days per week in the office across the two campuses.

This is a full-time post (35 hours per week), and you will be offered an indefinite contract.

About you:

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

1. Significant knowledge and skills of business operations acquired through relevant posts, demonstrating development through progressively more demanding work/roles, and the acquisition of appropriate professional or specialist knowledge.
2. Working knowledge and experience of applying regulatory policies and procedures in a large organisation.
3. Experience of producing reports, documents, information and/or business cases/planning for senior management to underpin strategic decisions & procedures, and implementation thereof.
4. Solutions focused self-starter with experience of managing projects with multiple stakeholders, adhering to timelines, and ensuring they are delivered against.
5. Highly proficient IT skills (including Excel, Word, PowerPoint) and experience utilising advanced digital technology in day-to-day work.
6. Proven strong communication and interpersonal skills in order to receive, understand and relay specialist or professional ideas or complex information to various groups.
7. Effective at working independently, and as part of a team, able to take own initiative & decisions with a proactive approach to complex problem solving.
8. Excellent task management skills and ability to work under pressure in a busy environment with a high degree and attention to detail.

Desirable criteria

1. Keen interest in higher education business operations in the UK and an awareness of current challenges in the sector.
2. Experience of managing staff, giving feedback on performance levels and/or providing supervision, training, and coaching
3. Experience delivering events and understanding event lifecycles-from concept development through to logistics, delivery and post-event evaluation.

Downloading a copy of our Job Description

Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the page. This document will provide information of what criteria will be assessed at each stage of the recruitment process.

Further Information

At King's, we believe that the diversity of our community and a culture that is welcoming, open, inclusive and collaborative, are great strengths of the university.

The Equality Act of 2010 protects the rights of our students and staff and provides a framework to fulfil our duties to eliminate unlawful discrimination, harassment and victimisation and in addition, to advance equality of opportunity and foster good relations between those who share a protected characteristic and those who do not. At times, this will include balancing rights and beliefs that can feel in tension.

We are committed to free speech and to academic freedom, believing that our foundational purpose as a university, is to create spaces where a wide range of ideas, including ideas that are controversial, can be discussed and debated, and where members of our community can express lawful views without fear of intimidation, harassment or discrimination.

When engaging in the robust exchange of ideas, we ask that our community is mindful of our Dignity at King's guidance.

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the person specification section of the job description. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

We reserve the right to close adverts early due to the volume of applications we receive. While the closing date may change, all adverts will close at 23:59 to allow sufficient time for applications to be submitted on that day.

We encourage you to apply at the earliest opportunity to avoid disappointment as once we have closed a vacancy you will be unable to submit your application.

To find out how our managers will review your application, please take a look at our ' How we Recruit ' pages.

Interviews are due to be held week commencing the 13th of April.