Business Operations Manager

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

About us

The Department of Physics and NMES Faculty Office are looking to recruit 2 full-time Business Operations Manager who will be responsible for the operational management and successful delivery of services underpinning the business functions of the organisation, which includes finance, procurement, auditing, HR, space, health and safety and other general projects

About the role

The Business Operations Manager works as part of a team to ensure consistent management and delivery of departmental operations by providing high quality and effective administrative support, in accordance with university and Faculty priorities, timelines and policies.

Providing leadership and line management to the Operations Team, you will be responsible for allocating staff resource to ensure consistent and effective service delivery. You will lead and enable the team to provide a high level of customer support to relevant stakeholders.

The role holder will actively contribute to and help the delivery of the faculty's business function. They will role model a culture of professionalism with a focus on providing responsive and timely customer service. The role holder will also share and develop best practice solutions with colleagues and coordinate the promotion of new ideas for better and more effective and efficient delivery of services.

These are currently hybrid roles and role holders will spend part of their working week on campus and part of the week working remotely.

This is a full-time post (35 Hours per week), and you will be offered an indefinite contract.

About you

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

1. Substantial experience of office administration, operational delivery, and managing operational teams to provide an efficient and effective service.

2. Experience of coordinating budgetary and financial processes with strong numeracy and data analysis skills

3. Experience of supporting HR operations, including coordinating recruitment activity

4. Ability to work both independently and as part of multiple teams

5. Excellent organisational and time management skills with the ability to multi-task and balance competing priorities in a busy, pressured work environment.

6. Experience of service improvement with a proactive, methodical, flexible approach to work and strong attention to detail

7. Excellent written and spoken communication skills, with a high standard of English, with the ability to learn quickly, and comprehend and disseminate complex information.

8. Experience of utilising the use of tools such as the Microsoft Power Platform to improve processes, workflows, data storage, and retrieval to improve operational efficiency.

Desirable criteria

1. Educated to degree level or equivalent professional experience

2. Experience of committee administration and management

3. Experience of working in a higher education or similar environment

4. Experience of current health and safety legislation for an office environment

Downloading a copy of our Job Description

Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the page. This document will provide information of what criteria will be assessed at each stage of the recruitment process.

Further information

At King's, we believe that the diversity of our community and a culture that is welcoming, open, inclusive and collaborative, are great strengths of the university.

The Equality Act of 2010 protects the rights of our students and staff and provides a framework to fulfil our duties to eliminate unlawful discrimination, harassment and victimisation and in addition, to advance equality of opportunity and foster good relations between those who share a protected characteristic and those who do not. At times, this will include balancing rights and beliefs that can feel in tension.

We are committed to free speech and to academic freedom, believing that our foundational purpose as a university, is to create spaces where a wide range of ideas, including ideas that are controversial, can be discussed and debated, and where members of our community can express lawful views without fear of intimidation, harassment or discrimination.

When engaging in the robust exchange of ideas, we ask that our community is mindful of our Dignity at King's guidance.

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the person specification section of the job description. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

To find out how our managers will review your application, please take a look at our ' How we Recruit ' pages.