Business Manager - People and Sustainability

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General

Job Title: Business Manager - People and Sustainability

Division: People & Sustainability (P&S)

Reports To: Chief People & Sustainability Officer (CPSO)

Key Relationships: Chief People & Sustainability Officer, Head of Sustainability, People Leads (UK, US, Europe), Head of Reward & Performance, Head of Operations, Head of Sustainability, Head of Internal Communications, Head of Organisational Effectiveness.

Job Summary: To provide strategic and operational support to the Chief People & Sustainability Officer in their responsibilities for delivering Beazley's vision of being the highest performing specialist insurer. To support the CPSO and the leadership team in leading, managing and development of strategic initiatives designed to develop a function that key stakeholders trust and recognise as best in class.

Key Responsibilities:

Strategy

• Work with the Chief People & Sustainability Officer, Senior Leadership Team and their wider teams to develop and implement a strategy to deliver People and Sustainability excellence across Beazley.
• Provide input into and work closely with the SLT in the preparation and delivery of an annual Business Plan.
• Monitoring the Teams' plans throughout the year and ensuring that they are on track.
• In conjunction with the SLT carry out periodic strategic reviews of P&S to ensure we are in line with stakeholder expectation.
• Work closely with the business as required to understand key business requirements.

• Undertake analysis as requested by the CPSO to identify opportunities to further improve the team delivery.

Budget and Planning

• Manage the budgeting process and centrally coordinate recruitment and headcount allocation.

• Work with SLT on the resourcing strategy, support to implement and monitor. This includes but it not limited to permanent, contract and outsource provider headcount.

Reporting

• Make optimal use of reports, analyses and observations to align across the teams, reducing repetition and helping to efficiently report to the business.

• On behalf of the CPSO write effective Committee and Board Level updates and participate proactively on Committees when requested on behalf of the CPSO.

• Work with the Executive Assistant to keep a log of actions and recommendations.

Operational Support

• Lead major projects that span across both teams. Ensure that the accountabilities are clear and it is executed effectively and efficiently.
• Work with the EA to ensure that agreed priorities for the CRO are executed upon.
• Assist the CPSO in facilitating effective decision making and deputising for the CPSO as necessary.

• Work with the EA to plan and execute effective meetings and workshops of the SLT and wider teams in order to review progress against the Business Plan and discuss key strategic and issues.

Training and development

• Periodically review and as necessary make recommendations for the development of the team training curriculum.
• Ensure that all employees have the knowledge and the skills necessary to perform effectively in their given roles and responsibilities.

Beazley Processes and Controls

• Follow Beazley's procedures for the selection and retention of 3rd parties and where required manage these relationships to the benefit of Beazley.
• Build knowledge of Beazley's processes and requirements, specifically any related to our risk control environment, and act as a centre of excellence for ensuring the wider team is aware of and following correct procedures.
• Act as the main contact point for all Internal Audit enquiries, allocating tasks as appropriate.

General

It is important that within all your interactions both internally and externally you adhere Beazley's core values - Being Bold, Striving for Better, and Doing the Right Thing - as they contribute to an internal environment of teamwork, and promote a positive brand image and experience to our external customers. We also expect Beazley employees to:

• Comply with Beazley procedures, policies and regulations including the code of conduct
• Undertake training on Beazley policies and procedures as delivered by your line manager, P&S or assurance teams (compliance, risk, internal audit) either directly, via e-learning or the learning management system
• Display business ethics that uphold the interests of all our customers
• Ensure all interactions with customers are focused on delivering a fair outcome, including having the right products for their needs
• Comply with any specific responsibilities necessary for your role as outlined by your line manager, P&S or assurance teams (compliance, risk, internal audit) and ensure you keep up to date with developments in these areas. This may include, amongst others, Beazley's underwriting control standards, Beazley's claims control standards, other Beazley standards and customer relationship management
• Carry out additional responsibilities as individually notified, either through your objectives or through the learning management system. These may include membership of any Beazley committees or working groups

Personal Specification:

Skills and Abilities

• Must have the ability to facilitate the transition from conceptual thinking to practical project proposals (quickly and pragmatically)

• Ability to work on own initiative
• Ability to work under pressure / to tight deadlines
• Excellent leadership skills with the ability to influence and work with a team of senior professionals
• Computer literate
• Excellent interpersonal and communication skills
• Able to understand and articulate the strategic "big picture"
• Attention to detail to ensure work is performed to high quality and accuracy
• Excellent communication and presentation skills
• Facilitation and strong administrative/ organisational skills
• Strong business analysis and problem-solving skills, including business process review toolset
• Able to work with multi-cultural and multi-location teams and to generate enthusiasm and drive

Knowledge and Experience

• Solid experience of Financial Services
• Experience of working in an HR Function preferred
• Experience of project management within a fast moving environment
• Ability to input into Group strategy
• Experience of client service management gained within an insurance environment
• Hands-on experience of team management and people development
• Experience of implementing process improvement, ideally within a traditional environment

Aptitude and Disposition

• Outcome focused, self-motivated, flexible and enthusiastic
• High energy and personal drive
• Achievement orientated
• Good problem-solving skills
• Purposeful communicator with strong influencing skills

Who We Are:

Beazley is a specialist insurance company with over 30 years' experience helping people, communities and businesses to manage risk all around the world. Our mission is to inspire our clients and people with the confidence and freedom to explore, create and build - to enable businesses to thrive. Our clients want to live and work freely and fully, knowing they are benefitting from the most advanced thinking in the insurance market. Our goal is to become the highest performing sustainable specialist insurer.

Our products are wide ranging, from cyber & tech insurance to marine, healthcare, financial institutions and contingency, covering risks such as the weather, film production or protection from deadly weapons.

Our Culture

We have a wonderful mix of cultures, experiences, and backgrounds at Beazley with over 2,000 of us working around the world. Employee's diversity, experience and passion allow us to keep innovating and moving forward, delivering the best. We are proud of our family-feel culture at Beazley that empowers our staff to work from when and where they want, in an adult environment that is big on collaboration, diversity of thought and personal accountability. Our three core values inspire the way we work and how we treat our people and customers.

• Be bold
• Strive for better
• Do the right thing

Upholding these values every day has enabled us to become an innovative and responsive organization in touch with the changing world around us - our ambitious inclusion & diversity and sustainability targets are testament to this.

We are a flexible and innovative employer offering a friendly, collaborative, and inclusive working environment. We actively encourage and expect applications from all backgrounds. Our commitment to fostering a supportive and dynamic workplace ensures that every employee can thrive and contribute to our collective success.

Explore a variety of networks to assist with professional and/or personal development. Our Employee Networks include:

• Beazley RACE - Including, understanding and celebrating People of Colour
• Beazley SHE - Successful, High potential, Empowered women in insurance
• Beazley Proud - Our global LGBTQ+ community
• Beazley Wellbeing - Supporting employees with their mental wellbeing
• Beazley Families - Supporting families and parents-to-be

We encourage internal career progression at Beazley, giving you all the tools you need to drive your own career here, such as:

• Internal Pathways (helping you grow into an underwriting role)
• iLearn (our own learning & development platform)
• LinkedIn Learning
• Mentorship program
• External qualification sponsorship
• Continuing education and tuition reimbursement
• Secondment assignments

The Rewards

• The opportunity to connect and build long-lasting professional relationships while advancing your career with a growing, global organization
• Attractive base compensation and discretionary performance related annual bonus
• Private medical insurance coverage for both you and your dependents
• Company paid life assurance and long term disability insurance
• Pension with 10% employer contribution, plus a further matched contribution up to 2.5%
• 25 days of annual leave (prorated for 1st calendar year of employment), plus public holidays, with the ability to flex the religious bank holidays to suit your religious beliefs, subject to approval. Additional annual leave purchase is also available up to a maximum of five additional days per year.
• Up to 2.5 days matched paid leave for volunteering at a charity of your choice and 5 days paid leave to provide or arrange care for a dependent with a long term care need annually
• Up to £550 reimbursement towards home office setup
• Free in-office lunch and monthly lifestyle allowance
• Monthly travel allowance or annual season ticket
• The opportunity to save for, and purchase, shares of Beazley stock
• Six months fully paid parental leave, regardless of how you come to parenthood
• Company paid sabbatical up to 12 weeks after 10 years of continued service
• Support with exam/study leave and fees for relevant qualifications related to furthering education
• Smart working policy and flexible working culture, trusting our employees to do what works best for them, their role and the needs of the business

Don't meet all the requirements? At Beazley we're committed to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't perfectly align with every requirement and qualification in the job specification, we encourage you to apply anyway. You might just be the right candidate for this, or one of our other roles.