Business Manager - Group Product & Platform

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Overview

We're Kingfisher, A team made up of over 78,000 passionate people who bring Kingfisher - and all our other brands: B&Q, Screwfix, Brico Depot, Castorama and Koctas - to life. That's right, we're big, but we have ambitions to become even bigger and even better. We want to become the leading home improvement company and grow the largest community of home improvers in the world. And that's where you come in.

At Kingfisher our customers come from all walks of life, and so do we. We want to ensure that all colleagues, future colleagues, and applicants to Kingfisher are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation.

We are open to flexible and agile working, both of hours and location. Therefore, we offer colleagues a blend of working from home and our office, with this role being based from our Paddington office. Talk to us about how we can best support you.

Kingfisher has big ambitions to grow e-commerce sales with our stores at heart, to make efficient use of our estate, drive outstanding customer experiences, and provide our colleagues with the best tools to do their jobs efficiently and effectively.

The purpose of the Business Manager for Group Product & Platform is to provide direct support to the Chief Product Officer and the product leadership team in executing their strategic agenda. This includes assisting with strategy development, supporting key meetings, and maintaining an effective governance cadence.

The role involves analysing business problems, proposing solutions, measuring and aligning performance metrics, and developing and implementing change plans to achieve business objectives. The Business Manager will proactively manage and deliver strategic initiatives, ensuring that all aspects of the product strategy are aligned with overall business goals.

What's the job?

• Oversee strategic business initiatives from development through successful execution under the guidance of senior leadership, including design through delivery of change initiatives for Group Platform teams
• Supporting CPO and product leadership team in crafting and delivering their holistic agenda
• Own and lead the framework of governance and team events, rhythm and routines to ensure we are efficient and effective in our decision-making and communications
• Preparation of strategic topics for the leadership meetings
• Improving the functions, ongoing processes and coordinating procedures to ensure the efficiency and productivity of the organisation
• Ensure the communications plan is understood and implemented by the team
• Building relationships with all key colleagues in the team and broader organisation for increased efficiency to help monitor and deliver on the strategic planning delivery - including presenting and resolving in case of risks
• Serve as a subject matter expert, handling inquiries and developing action plans to address them, and assisting with the preparation and dissemination of communications

What you'll bring

• Experience in a business manager/chief of staff role or equivalent skills, including quick and clear analysis and summarizing business problems, recommendations, plans, and results. Strong skills in business communications tools including Word, PowerPoint, and Excel - the ability to quickly create clear and impactful analysis, conclusions, recommendations and presentation materials appropriate to different audiences
• A well-rounded problem solver who can extract logic, insights and meaningful conclusions from complex business problems and transformational strategic projects and convey sophisticated commercial and technical challenges in a user-friendly way
• The ability to interact with top-tier management and broader team to build relationships to deliver change and business outcomes
• Shown experience in aligning action plans, facilitating the sharing of best practices across multiple remote teams, and successfully executing change in a large organization
• Optional but advantageous: Experience in product, project, and programme management in technology and understanding development approaches such as Agile, Waterfall, and Kanban/Scrum. Sound understanding of the technology industry, markets, trends, emerging technologies, and their implications for retail organisations

How does this role align to our behaviours?
Be Customer Focussed - constantly improving our customers experience

• We listen to our customers and colleagues
• We innovate products and experiences to stay ahead

Be Human - leading with purpose, humanity and care

• We do the right thing
• We invest in our people and build great teams

Be Curious - thrive on learning, thinking beyond the obvious

• We focus externally, globally and build the long term
• We experiment and share our learnings

Be Agile - building trust and empowering people to work with agility

• We act with pace, not perfection, role modelling 80/20
• We take risks, fail fast and adapt quickly

Be Inclusive - inspiring diverse teams to achieve together

• We celebrate difference as a strength
• We collaborate, breaking down silos

Be Accountable - owning the plan, delivering results and growth

• We focus on performance outcomes
• We prioritise and simplify for others

At Kingfisher, we value the perspectives that any new team members bring, and we want to hear from you. We encourage you to apply for one of our roles even if you do not feel you meet 100% of the requirements.

In return, we offer an inclusive environment, where what you can achieve is limited only by your imagination! We encourage new ideas, actively support experimentation, and strive to build an environment where everyone can be their best self. Find out more about Diversity & Inclusion at Kingfisher here!

We also offer a competitive benefits package and plenty of opportunities to stretch and grow your career.

Interested? Great, apply now and help us to Power the Possible.

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