Business Manager

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Job Introduction

Main Responsibilities

The Business Manager's role comprises three primary responsibilities:

Firstly, the role supports the Head of Private Banking Proposition by managing the demands of stakeholders, committees and forums, coordinating reporting & submissions, managing the departmental finances, making sure information is consistent and fit-for-purpose and providing the Head with the information needed to provide strong oversight. Deputising for the Head at relevant committees, forums and meeting as required.

Secondly, the Business Manager maintains oversight of all the change initiatives, BCP and business plan initiatives within the Private Banking Proposition function; helping to structure and drive plans, managing, improving and tracking change initiatives and business plans to ensure effective outcomes in line with agreed objectives.

Thirdly, working with the Private Banking Product Leads to create compelling integrated customer propositions, manage proposition roadmap delivery, driving performance in line with business plan objectives using MI, insight and strong performance management oversight & influencing skills.

Ideal Candidate

Research (by Harvard University) shows that women are particularly likely to second guess themselves and not apply - so if you are worried you don't meet all the criteria, get in touch anyhow and let us do the worrying...

Extensive experience delivering Business Change and managing a business units' performance in a global organisation, skilled at distilling complex topics into easily understood information, excellent interpersonal skills and a calm, can-do nature.

Interpersonal Skills:

• Excellent interpersonal skills; the ability to build relationships with senior stakeholders to secure support, resources or funding, to influence outcomes and deliver on objectives;
• Extensive experience working across the entire organisation; a track record of influencing, consulting and collaborating successfully with a wide range of stakeholders from different businesses/disciplines, maintaining credible and trusting relationships;
• Excellent team player with a strong focus on working together to achieve results.

Personal Skills

• Strong organisation skills
• Ability to juggle multiple projects at once
• Tenacity and strong desire to deliver business change at pace
• Excellent stakeholder management and communication
• Humility, no job too big or too small e.g. setting strategy to writing meeting minutes
• Ability to remain professional and calm even under pressure and frustration;
• Strong drive, commitment and focus to achieve the key aims and objectives of the role;
• Good credibility, trustworthiness, problem solving, task management and self-management competencies;
• Discretion and confidentiality;
• Excellent command of the English Language with powerful written, verbal and face-to-face communication skills;
• Strategic thinker and pragmatic implementer able to develop efficient methods of bringing about change.

Technical Skills

• Excellent presentation skills
• Ability to develop, manage and enhance business systems and processes;
• The ability to plan, develop and implement strategic decisions to meet organisational objectives;
• Drive and energy to support the business and other functions on behalf of the Head of;
• Ability to interpret business financials & budgets and prepare detailed business cases, including financials;
• In-depth experience in the preparation of executive reporting and communication;
• Broad knowledge of the financial sector regulatory framework and experience working with the FCA/PRA and other regulatory bodies

Company Information

Handelsbanken is a relationship bank with a decentralised way of working, a strong local presence thanks to a nationwide network of branches, and a long-term approach to customer relations. Each Handelsbanken branch operates as a local business enabling it to make decisions at a local level and provide a bespoke service. The focus is always on the need of the individual customer and not on the sale of specific products.

We are embarking on an exciting Business Transformation journey. This transformation will significantly enhance our technology system systems, processes and services, bringing evolution to our ways of working. Join us in this transformative journey, where your dedication, adaptability and commitment will play a crucial role in shaping the future of banking for our valued customers.

The Bank is deeply committed to embedding good equality and diversity practice into all of our activities. This is so that we are an inclusive, welcoming and inspiring place to work that encourages everyone to apply, regardless of socio-economic background, age, disability, pregnancy and/or parental status, race (including colour, nationality, and ethnic or national origin), veteran status, marital and civil partnership status, religion or belief, sex, gender reassignment or sexual orientation.

Check our Handelsbanken website for further information

At Handelsbanken, we deeply value our unique culture and values including trust in and respect for each individual. We take pride in nurturing a work environment where people flourish, and where they are empowered to take decisions in their areas of expertise. We take a long term perspective in everything we do and want each employee who joins us to build a long terms successful career with the Bank.

What is in it for you?

• We have a wide range of learning and development available, empowering and enabling our colleagues to take ownership of their own development.
• Competitive Salary and an extensive range of benefits is provided, including private medical insurance, income protection and life assurance
• A market-leading pension contribution of 15% paid by the bank, which can be invested in a wide range of funds (including ESG and Shariah funds)

Application next steps

Your journey with us begins once you have submitted your application. One of our Handelsbanken recruiters will be reviewing your details and will later organise a phone conversation if you match the role requirements. If there is a mutual fit, we will extend an invitation for you to participate in an interview.

There will be two stages of interview with a combination of competency and technical interview stages.

How can we support you to be your best self? Our Talent Acquisition team will be happy to provide support e.g. if you need additional time to prepare for an interview or you have any requirements for any part of the interview/hiring process - just let us know by email uk_talent@careers.handelsbanken.co.uk .

This advert will be live for a minimum of two weeks. However, please note that after the two weeks, the closing date could change at any time depending on the number of responses received.

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