Business Manager

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Fulfil your potential in hospitals that make history:

Charing Cross, Hammersmith, St Mary's, Queen Charlotte's & Chelsea and Western Eye.

With five world-renowned hospitals, Imperial College Healthcare NHS Trust is full of opportunity if you are looking to develop your healthcare career.

We are an NHS Trust of approximately 14,000 people, providing care for over a million and a half patients from north west London and beyond every year.

We have a rich heritage and an ambitious vision for the future of our patients and local communities.

With our partners, Imperial College London, and The Royal Marsden NHS Foundation Trust, we form Imperial College Academic Health Science Centre, one of 6 academic health science centres in the UK, working to ensure the rapid translation of research for better patient care and excellence in education.

We are proud of our heritage in innovation and we are early adopters of new insights in technologies, techniques and treatments for improving health.

Job overview

If you are...

Ambitious, with operational management experience, and can demonstrate that you are creative, innovative, forward thinking and have the skills to deliver change effectively whilst maintaining operational delivery;

Able to respond to what is happening in the moment and work collaboratively with clinical colleagues to develop services;

Adaptable and flexible in your communication and influencing style;

A leader that can understand the organisational context and translate it for everyone in your team to make sense of and understand the part that they play and work with them to make informed decisions;

Able to build strong and sustainable relationships with all stakeholders across departments.

Then please get in touch!

Main duties of the job

The Business Manager will report to the General Manager or Deputy General Manager and provide appropriate support to the Deputy General Manager, General Manager, Head of Specialties and the Clinical Director in the delivery of all operational functions of the directorate. This will include overseeing the administrative functions within the department, ensuring all key performance targets are met and Standard Operating Procedures are adhered to. The Business Manager will be responsible for ensuring that the appropriate data is available, analysed and presented to support business decision making, forging the gap between financial and business management. The post holder will provide an increased focus on the delivery of streamlined, efficient services which are managed and benchmarked nationally and internationally. These roles will lead on the project management of the cost reduction programmes and organisational change.

Working for our organisation

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.

Detailed job description and main responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews please view the Job Description attachment with the job advert.

Person specification

Education/ Qualifications

Essential criteria

• Relevant first degree
• Recognised management qualification at postgraduate level and/or experience

Desirable criteria

• Completion of project management skills course (e.g. PRINCE2)

Experience

Essential criteria

• Experience of operational and staff management in the NHS
• Track record of success in delivering change and project management
• Experience of managing and deciding on complex employment issues including handling grievances and disciplinary issues
• Budget management experience
• Experience of writing complex business and project plans with evidence of delivery

Skills/Knowledge/ Abilities

Essential criteria

• Ability to analyse and effectively present performance data and identify areas for improvement
• Excellent organisational skills and time management skills
• Comfortable with relevant IT software packages
• Knowledge of NHS contracting processes
• Knowledge of national NHS policy

Please ensure you check your emails regularly as this is how we will communicate with you throughout the recruitment process. If you are shortlisted you will be contacted by email and text message (if you provide a mobile contact number).

Employer certification / accreditation badges

Documents to download

• Job description (PDF, 496.3KB)
• Functional Requirement Form (PDF, 368.6KB)
• Our Strategy 2023-25 (PDF, 230.4KB)