Business Development Manager - Travel Essentials

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About Us

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world's leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

Introduction

We are seeking a dynamic and experienced Business Development Manager to join our Travel Essentials team. This role will focus on building and maintaining strategic partnerships with Mobile Network Operators (MNOs), Mobile Virtual Network Operators (MVNOs), and Airport Suppliers. The successful candidate will play a crucial role in expanding our travel essentials offerings, such as international eSIM and mobile data packages to enhance our customers' travel experiences.

In this Role, you'll be responsible for:

• Partnership Development: Identify, negotiate, and secure partnerships with MNOs and MVNOs globally. Maintain strong relationships to ensure long-term collaboration and mutual growth.
• Reporting: Prepare regular reports on business partnership activities, market trends, and performance metrics for senior management.
• Contract Negotiation: Lead negotiations for partnership agreements, ensuring alignment with company strategy and objectives. Manage the end-to-end process from initial contact to contract signing.
• Market Expansion: Develop and implement strategies to expand the availability and reach of travel essentials products, driving market share growth in key regions.
• Market Research: Conduct ongoing research on industry trends, competitor activities, and technological advancements in the telecom sector. Use this information to inform strategy and drive innovation.
• Performance Monitoring: Regularly review and analyze partner performance metrics. Provide insights and recommendations to improve outcomes and maximize ROI.
• Cross-functional Collaboration: Work closely with internal departments such as marketing, operations, and customer service to ensure seamless integration and execution of different projects.
• Product Enhancement: Collaborate with partners to develop and launch new products or services that meet the needs of travelers. Provide market insights to optimize product offerings and enhance customer satisfaction.

What you'll Need to Succeed:

• Flexibility: Willingness to travel as required to meet with partners and attend industry events.
• Technical Proficiency: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Communication: Excellent written and verbal communication skills in English. Proficiency in Mandarin is a plus.
• Industry Knowledge: Strong understanding of mobile network operations, international roaming, and telecom regulations. Familiarity with travel essentials products like eSIM is highly desirable.
• Experience: Minimum of 3-5 years of experience in business development, preferably in the telecom industry with a focus on MNOs and MVNOs. Experience in the travel industry/OTA is a plus.

Why Trip.com Group

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

What's more?

• Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions

• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact

• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.

• We encourage flexible work arrangement

• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Click the link to learn more about What makes Trip.com Group a leading global travel service provider?

Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!

Find out more job opportunities at https://careers.trip.com

Have a good trip, and see you soon!