Business Development Manager - Key Account Merchants
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We have an exciting position for a Business Development Manager - Key Accounts Merchants.
As a Business Development Manager - Key Accounts Merchants you will be responsible for maximising opportunities and revenue with key account customers, whilst setting team direction and supporting company strategic objectives
In return you will receive a Competitive Salary, Company Car, 25 days annual leave plus bank holidays, Westfield Health Cash Plan, Life Assurance, Auto Enrolment pension scheme & Lifestyle Benefits - discount on selected high street stores.
Responsibilities include:
• Manages a portfolio of customers that operate nationally in line with budget requirements and the strategic plan.
• Comply with approved sales process when qualifying prospects, nurturing leads, and identifying opportunities to produce budgeted order conversion ratio.
• Business stakeholder for Merchant accounts, working closely with the regional sales teams to maximise opportunities & revenue growth.
• Co-ordinate and monitor regional sales team interactions with local merchant branches.
• Prepare and deliver customer account plans to maximise profitable revenue growth and compliment company objectives whilst managing customer expectations.
• Comply with company guidelines regarding the maintenance and updating of customer contact databases.
• Use all available resources internal and external to research relevant markets and customers to maximise revenue opportunities
• Prepare KPI's in line with business objectives and strategic plan. Monitor performance and create corrective action plans as required.
• Promote the Loxam Brand, core values and mission statement to maintain market leading image.
• Maintain Internal Health, Safety and corporate governance standards in accordance with Loxam Group Policy and promoting Health and Safety best practice with all internal and external stakeholders.
• Work closely with clients supply chain, safety, bidding and technical teams
The ideal candidate will have/be:
• 3 years account & relationship management experience required, industry & rental experience preferred
• Strong communication skills; both verbal and written
• Demonstrate a professional approach to Customer Services through a friendly and polite manner, ensuring accuracy of information and ensuring that customers are fully aware of any problems with their order
• Excellent self-organisation and attention to detail, to ensure accurate enquiry logging
• Ability to build a rapport with customers
• Ability to establish credibility and be decisive, but able to recognise and support the preferences and priorities of the organisation
• Ability to work closely with colleagues at all levels
• Able to demonstrate effective negotiation skills to ensure business is won on viable commercial terms.
Part of the Loxam Group, Nationwide Platforms are the UK's market leader in powered access with a fleet of 13,500 machines operating from 32 depots across the country, we have the operational capacity, experience and expertise to fully satisfy our customers working at height needs.
Employing 1,100 staff across the UK, we have an established workforce which supports an inclusive and diverse organisation. Nationwide Platforms strongly believe that equal opportunities for our existing and prospective employees is important, and continues to build upon our culture of respect, teamwork and excellence.
We pride ourselves on putting health and safety first in all of the products, services and support we provide. This all-embracing commitment to welfare and wellbeing is epitomised by our "Your Safety, Our Priority" programme.
For further information please contact the Recruitment Team on 01455 206808 or recruitment@nationwideplatforms.co.uk