Business Development Manager - Field Based

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Job Introduction

ArrowXL is hiring! As the UK's leading provider of Two-Person Home Delivery, we continuously strive to make the world of delivery a better place. Our aim is to build a welcoming and friendly business that supports the local community. We store and deliver large, heavy and bulky items in pristine condition - the kind of items that typically need two attentive people to handle. Quite often these items need installing for our customers, which we also do!

The ArrowXL culture thrives on six core values:

Innovative I Safe I Respectful I Excellent I Responsible I One Team

Working as part of the Sales and Commercial team, you will be an experienced sales professional with a proven track record in meeting and exceeding sales targets.

You will be comfortable in creating new business leads and organising your activity with autonomy and have a consultative approach to marketing the services of ArrowXL.

Researching through market intelligence and from targeted campaigns you will prospect a range of industries and vertical markets through email, social media and telephone calls to gain client interest in our service.

You will work to achieve a target that supports the new revenue goals of the business.

Please be aware that all roles at ArrowXL are subject to a mandatory criminal record DBS check.

Main Responsibilities

Role Specific:

The Business Development function has 4 main responsibilities within ArrowXL:

• Sell the full range of Arrow XL products and services.
• Generate appropriate levels of sales margin at client and service level.
• Achieve revenue and performance targets.
• Maintain accurate and timely records as requested by ArrowXL.

To achieve the above objectives, you will have several key areas of responsibility: -

Identify and maintain a 'prospect pipeline' sufficient to achieve your new business target:

• Maintain a mix of short, medium and long term opportunities to ensure a constant injection of new trading revenue.
• Productivity targets, as agreed with the line manager, should be achieved.
• Work closely with Operations to target clients that will develop long term relationships.

Guarantee that clients trade to agreed profiles and within the operational processes of ArrowXL:

• Ensure that all new accounts are presented to the business using defined new business process.
• Once established, hand over the account to the identified Account Manager to maintain the client relationship.

Achieve the individual revenue and sales margin targets:

• Targets are set in line with business objectives and are subject to change.
• You will be expected to react and respond accordingly to maintain a constant stream of new business.

To ensure adherence to the above key personal objectives, the business development team will have a number of performance measures:

• Number of new consignments and revenue value per month.
• Accurate and timely updates of prospect pipeline information.
• Accuracy and performance against CSF's

General:

• Communicates clearly so that all team members are aware of their objectives and the standards required, ensuring that these are aligned to both functional and broader business objectives.
• Defines day to day activities, being clear about priorities to ensure that deadlines are met.
• Accountable for ensuring the quality of the work at 'Professional' level.
• Role model positive behaviour, which is in keeping with our values.
• Engage and build open and honest professional and positive relationships with team members, fellow colleagues, peers and cross functional stakeholders.
• Is independent in exercising knowledge without close supervision.
• Effectively manages time so that deadlines are met.
• Act upon any feedback from the business development and marketing team.
• Be responsible for and undertake continual learning and development both informally and formally, ensuring a clear understanding of the business its competitors and market place and cross functional priorities.

The Ideal Candidate

Experience, Skills and Attributes:

• Sales / Business development background is essential, preferably from a consumer logistics environment.
• Strong interpersonal skills, able to work under their own initiative, navigate the corporate landscape, quickly establish credibility and build effective, collaborative, working relationships at all levels.
• Excellent verbal and written communication skills.
• Able to act in a professional manner to the benefit of the company and always maintain confidentiality.

Benefits and Rewards

In addition to a competitive salary, you'll receive many excellent additional benefits including:

• Hybrid Working Options - opportunity to work from both the office and from the comfort of your own home
• Annual Leave - 34 days entitlement (including statutory bank holidays) which increases with service
• Holiday Buy Scheme - Buy up to 5 additional days
• Enhanced Pension Plan options - Company enhanced contributions of up to a 6% match
• Private Medical Insurance - via AXA
• Life Insurance - Company funded 2x basic salary life cover from day one
• Employee Assistance Programme - Free 24/7 confidential wellbeing support
• Progression and Development Opportunities - Department specific technical training and Internal Management Development Academies
• Staff Discount at www.very.co.uk (25% discount on designer branded clothing, footwear and home accessories with 15% off furniture, leisure and electrical items)
• Discounted Gym Membership - Up to 25% discount across 3700 nationally located gyms, health clubs, leisure Centres, bootcamps and fitness studios
• Cycle to work scheme - In partnership with Evans cycles the ArrowXL C2W scheme offers great benefits and discounts
• Long service awards - We go out of our way to recognise and reward our colleague commitment with our long service awards programme
• Employee of the month - Winners receive £25 voucher, certificate and Hall of fame recognition
• CEO Award of the month - Winners receive £100 voucher, certificate and Hall of fame recognition
• Departmental Incentives - Year-round departmental competitions, seasonal incentives and fantastic gifts
• Retail Discounts - Huge discount savings in supermarkets (Asda, Tesco, Morrison's and Sainsburys), Fashion discounts with (Adidas, Asos, H&M, Boohoo, JD and Matalan) and Technology discounts with (Apple, Argos, Currys/PC World and John Lewis), plus many more savings

Our culture thrives on Six core values that form who we are, these are:

Innovative I Safe I Respectful I Excellent I Responsible I One Team

ArrowXL